Resource Groups, VM's and resources are not getting in Cloud discovery

[Alias Saju]

Hi team,

Have a requirement to Integrate Azure Alert Services with CMDB . we followed few videos referred by community for integration and completed up to Schedule Discovery , while running schedules the list of Data Centers associated with Azure Account is populating in Service Now part. However, the remaining information including list of Virtual machines, Resource groups etcetera are not getting reflected in ServiceNow part. Azure account have lots of VM's and Resource Groups associated with it. I have granted Application 'Reader role' in Azure part . Mid Server is running fine.

here is the video's we followed

https://www.youtube.com/watch?v=g6tzZSAy1Fk

https://www.youtube.com/watch?app=desktop&v=R11fR2fo4Y8

Document we referred

https://docs.servicenow.com/bundle/rome-it-operations-management/page/product/it-operations-manageme...

Thanks in Advance,

Alias  

[Ram Devanathan1]

sorry it is not clear, are you setting up event driven discovery or the scheduled discovery?

event driven discovery will not get all the cloud resources, only those resources for which events/alerts are received will be updated in CMDB.

For scheduled discovery, reader permission is sufficient. are you seeing any failure messages in discovery result?

[Alias Saju]

Yes Ram, Getting some failure results in Discovery.

Attaching Screenshots for clarity.

[Alias Saju]

Hi Ram,

what will be the cause of error's in Cloud discovery,

please refer the previous 4 screenshots 

[Alias Saju]

Hi Ram,

I'm not getting Resource group in Azure Alert Configurations even though I select service account ,

Do the azure application need 'Contributor role' to access all the resource group available in azure ?