HMC - "Active, couldn't classify"

big-m0dem
Tera Expert

Installed the "CMDB CI Class Models" app from the store and "IBM HMC Server" now pops into the Class Manager Hierarchy search, but can't find anything related to HMC's with regards to patterns or classifications. AIX admins have us setup with credentials (and permissions to run commands listed in pre-reqs), but no dice on the disco ("Active, couldn't classify")

What components should be present after installing this from the store? Is there something beyond simple SSH credential setup that needs to be configured?

1 ACCEPTED SOLUTION

Oh, ok.

There is an SSHCommand probe parameter, set_path which can be set to false to make a particular probe stop doing this.

There is also a mid server parameter, mid.ssh.set_path that you can set to false to do all the probes.

That should get you past this problem (and on to the next?)
    - Tim.

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3 REPLIES 3

tim_broberg
ServiceNow Employee
ServiceNow Employee

Go to the ecc_queue related list of your discovery status, and look at the Unix - Classify input record.

The results should show more details as to what went wrong.

If authorization failed, you will see a credential debug section which will detail what was tried, which you may find helpful.
    - Tim.

Thx Tim. Nothing about auth per se, but:

   result error="/bin/bash: PATH: readonly variable
Exit status: 1

Not sure where to inactivate this probe parameter, as it does not exist in my NY version of the Unix-OS probe.

... looks like you are supposed to add that parameter.

Oh, ok.

There is an SSHCommand probe parameter, set_path which can be set to false to make a particular probe stop doing this.

There is also a mid server parameter, mid.ssh.set_path that you can set to false to do all the probes.

That should get you past this problem (and on to the next?)
    - Tim.