There was a need to have switchport names ('interface_name') to combine the related switch name and the interface name. Ex: Switch01-Eth1/1. This was to allow users to easily identify which switch the port was associated with on certain forms and vie...
Hi Team, Could someone please share your ideas for me, We have created around 300+ service maps. However due to operational changes maps are getting changed (update, new, delete). I can compare with baseline in the map. My requirement is, how do i se...
I am finding this issue in the discovery log? Any help would be great! Sensor error when processing Horizontal Pattern: No sensors defined
Please explain how to convert IPv4 address to IPV6 address for discovery ? Here Mid servers are build with WinRm protocol and team said it should be discovered using IPv6 address How to convert IPV6 address with prefix for following ip range ( 10.80...
Hi In an event rule, I'm trying to extract the name of a server from its FQDN (in the node field).So I have ABCD.internal.server and I want to have ABCD what ever can be the other parts of the fqdn. When I test the expression (\w+)\. on https://reg...
Hi, We have recently enabled Service Mapping on one of our Istanbul instances and we need to map some Business Services. The problem that we are facing is that we already have CIs for those services in the cmdb_ci_service table and those are being ...
Does anybody have any experience integrating Quest's Spotlight database monitoring tool into ITOM Event Management?Quest do not have any solution in this area and no plans to offer anything. It appears that we can query the Spotlight database for ala...
We was able to discover local user with our old discovery tool but struggling to get this information out using the Agent ACC has anyone been able to do this at all? We basically want to pull the last logged on of a device using the ACC so in theory ...
Hello,Can I integrate AppDynamics in ServiceNow only for the Event Management portion? (or) Do I have to make the full integration CMDB & Events since one cannot go with the other?If I can integrate AppDynamics in ServiceNow only for Event Management...
Confiured openshift, as Servicenow recommends, however, i see ssl certificate error, but when i go to the midserver, to look for these parameters: <parameter name="mid.ssl.bootstrap.default.target_endpoint" value="*.service-now.com"/><parameter name=...
Hello Experts, We have observed lately that our discovery schedules that are configured to run as after discovery are not getting triggered immediately after their parent schedule is completed/cancelled. Next schedule takes around 20-30 mins to trigg...
Hi Community I have a mid server, I want to check on which tables that mid server is referenced. The reason behind this is, we have provisioned a new mid server and we want to replace the old mid server with the new mid server. Thanks in advance
Hi, We have an integration with Ansible to create Linux server records in CMDB during deployment much before it is scanned by ServiceNow. It adds just the basic information of name, serial and manufacturer and adds the CI in Install Status of 'In St...
Hi, I'm trying to install mid-server on my home computer (WIndows 10) from my PDI (San Diego) but getting the following error message when trying to open the installer: I have tried to manually install but can't find the installer.bat file ref...
Dear All, Hope you all are keeping well. I have a query with regards to discovery. When the device is discovered, I am able to classify but I am not able to identify the device with the CMDB CI name. However when I check the discovery log, I get th...
