Hi,Is it possible to get Windows Edition Version via Discovery or SCCM integration? By Version m referring to what's showing in below image for Version field. We do have discovery running plus Service Graph connector is also in place... Currently i d...
Why in my personal instance(Tokyo version), I can't retrieve plugin External Credential Storage. Thanks in advance.
Hello Experts, We have to integrate ServiceNow with Nagios and Dynatrace (Event integration)Please let me know if anyone has done using the OOTB connectors. Does it need any MID server ?Any document would help. I have already gone through the configu...
Hello Experts,We are working on CMDB Revamp and coming across this question:"Can we store source code filenames in the CMDB? We store source code in GitLab and manage conflicts in GitLab daily. Storing this data in CMDB and relate it to change reques...
Hi,Does Service Graph Connector for SCCM fetch free disk space info? If anyone is currently able to get this via default or custom then i would like to know. Currently we are not seeing the free disk space info populated so wanted to understand if it...
Our customer is using ITOM agent-less discovery. They have Mainframes that they want to discover. They are able to discover the Z/OS information and this only provides Name, OS and OS Version, Manufacturer and Serial Number as documented in the prod...
Hi,We have Web applications in scope to complete Service Mapping and getting following error for all applications.looks like it tried to discover mask IP instead actual IP.Error Massage#Service Mapping triggered the horizontal discovery to find the h...
We have a requirement where we need to create a service map for network topology. So the client get data from the switches it travels through multiple switches and reach to end switch. Is it possible to create a map? We have routing table populated...
While discovering a Linux Server class CI, the pattern - Linux server fails at the step "Get DMI type 1". To resolve this, one of the KBs/answers on community suggested to set the mid.ssh.disable_privilege_check parameter to true. However, I am unabl...
Hi Team, Good day!While integrating Elastic search with ServiceNow we are facing following issue."Cannot connect to Elastic Search Server, check URL and credentials servicenow" Please help me with the solution. Best Regards,
I am trying to discover the GCP Cloud Account, but I am getting this below error always. Can anyone give solution to fix this issue? I have attached the error image as well below. Pattern name - GCP Service Account IdentificationStep no - 4. Check if...
We are attempting to retrive a password from our CyberArk Vault and use it in an Action with Flow Designer.We have setup the Get Connection Info Step, Using a Connection Alias, which contains an external credential storage account.In the flow, it app...
Hi team, what is the purpose of this table Probable Root Cause[em_root_cause] and its related field? what it's role in Event Management. Thanks/Regards,Sathya Prakash G
I'm finally working for a company that wants to setup a good CMDB. What fields does ServiceNow use to determine if a CI is duplicated. I have a couple duplicate CIs in IP Switch class but as far as I can tell the only duplicate field is name. Is that...
