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Tanium Integration (Connectors)

I currently have an integration with Tanium, my question is to know if I can add more than one connector, since I need to have both connected because they have different CI's. If this is possible, how would I do it since I don't see any section in th...

OmarRMZ by Kilo Contributor
  • 754 Views
  • 1 replies
  • 0 helpfuls

On Server MID User is updating status to Retire from Installed

Hi, Servers status is updated by MID user to "Retied" from "Installed", when we verify there are one (or) more VM's connected to Server and these VM's status was Terminated. These servers are discovered few hours/Days back, how to fix this issue? Not...

Vini by Giga Guru
  • 995 Views
  • 4 replies
  • 0 helpfuls

Mid Server Migration to Azure Cloud

Hi, All my mid servers will be migrated to Azure Cloud. So would like to know what are important steps and considerations to be noted? Based on the experience, can someone share their experiences and insight as in: Any known limitations or impact to ...

Hafeez by Giga Contributor
  • 2836 Views
  • 3 replies
  • 0 helpfuls

SSL Setup on self-hosted

We're trying to configure application server to use SSL/HTTPS listener on a non-privileged port.  Not having much luck having followed some guidance on other posts here, (e.g. tomcat properties config).  Has anyone configured ServiceNow to run HTTPS ...

MSK1 by Tera Contributor
  • 883 Views
  • 1 replies
  • 0 helpfuls

UI action to load datasource

Hi All,I have created an UI action named "upload" , through which user will attach an excel. Using that excel data will processed and update table. Excel will be attached in sys_data_source record and through schedule import , data will processed. No...

ram11vrnr by Tera Contributor
  • 799 Views
  • 5 replies
  • 0 helpfuls

Resolved! AWS SNS confirm Subscription

Hi All, i'm trying integrate AWS cloud watch with Service Now. i have created SNS topics in AWS and sent a confirm subscription request from AWS to Service Now instances. it should be auto approved via the API cals from AWS to service now but it's st...

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Resolved! Subscribed By Related list in CMDB table?

Can someone help us to understand how Subscribed by related List work in CMDB tables? We have added users in CMDB tables Subscribed by Related list to trigger notifications? Do we need any other configuration needs to be done to trigger notification ...

sureas by Mega Contributor
  • 3913 Views
  • 5 replies
  • 5 helpfuls

Not able to validate credentials

Experts, I am trying to validate credentials on Windows 10 Laptop from a MID server [Windows 2016]. Both are on same network. But I am still unable to validate credentials. I am on Tokyo version .  1) Firewall is disabled on target host  2) Ping from...

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Sunny45 by Kilo Guru
  • 1119 Views
  • 10 replies
  • 0 helpfuls

Hold/Wait time for the Alert creation

Hi, I have scenario, " Hold the alert creation for Type=x for 600 seconds, if another event comes within 600 seconds (10 minutes) the timer should restarts." Please guide me how to achieve this.   Thanks, Guru    

Resolved! How ServiceNow Discovery uses sys_object_source

Hi, Noticed that in our environment we have more than 50 million records on the sys_object_table. I understand how SCCM uses the table but it is not clear how ServiceNow discovery uses it. While SCCM uses the ID field as a key to find the target CI, ...

Best practice for setting up Connection & Credential Aliases

Good day experts, Does anyone have a documentation on the best practice for setting up Credential aliases? I have seen this document in the doc site and have followed the instruction.https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/...

BK14 by Mega Guru
  • 1497 Views
  • 1 replies
  • 1 helpfuls