Resolved! Bulk record deletion from Computer table
System Data management option is not available in our instance. is this required additional role or plugin?
Forum Posts
What is the best and efficient way to learn ServiceNow Discovery with practical examples.
Hi Experts, What is the best and efficient way to learn ServiceNow Discovery with practical examples? I have gone through the Now learning on demand course and able to understand the concepts but not entirely as I don't have much understanding of net...
Importing data to MID from SFTP
Hi, I am trying to import a .txt file from an external SFTP server onto a MID server. Using the SFTP step 'Copy File' I have managed to access the file in the external environment but cannot get the data onto the target MID. (The step does say it is ...
Resolved! Servicenow AWS Integration for Cloud Discovery
Hello Servicenow Community, I am trying to integrate ServiceNow with AWS for cloud discovery.I set up a mid server on AWS and have an account ID of a sandbox account. Do I need both management and member accounts to discover the resources? What shou...
Warranty expiration details update from cmdb
Hi Team, We have a requirement that need to auto populate " warranty expiration" field in the cmdb table is this possible to get the value from discovery ? how we can achieve this
Resolved! SCCM Integration error while testing the connection
Hello all, I am trying to integrate SCCM Integration (using Integrated authentication). But after configuring all the setup when i am clicking on Test Load 20 records. I am getting below error Has anyone faced this issue before. Can anyone please let...
Resolved! Pattern Errors When Running Azure Cloud Discovery
Hi, I'm seeing multiple errors in some of the Azure patterns, e.g. Azure - Host (LP), Azure Application Gateway HD, Azure Functions, all returning the same or very similar errors. Each pattern returns, in the pattern logs: Exception occurred while e...
Resolved! "Synchronize with MID Servers" made a discovery OOB pattern unusable
Hi all, first of all thank you for opening the post. I was working on a feature for Linux Server OOB pattern (DEV instance) in order to add a customized step for OVM Virtual Machines discovery, which is not implemented in the default OOB pattern.So I...
Discovery Errors - Payload Processing / Check Output
Hi Everyone, We have been starting to look at Discovery and while it's found a lot of our gear, there are a few things that have some errors I can't seem to troubleshoot easily. Here's an example during discovery of a switch: Similar things are happ...
Azure Discovery failing with error: Failed Exploring CI Pattern, Pattern name: Azure - Host (LP)
Hello, Has anybody come across an error like below when running Azure Discovery?"Exception occurred while executing operation Cloud REST - add response to context. Custom operation Failed to run script due to the following error: JAVASCRIPT_CODE_FAIL...
Issue while installing NMAP
I want to enable credential less discovery hence trying to install NMAP in MID Server using "Enable credential-less discovery" related link. But getting an error "verify-nmap : Timeout: Unable to verify Nmap installed version" and "The process cannot...
Discovery For DELL PowerVault Series Storage Arrays
Dear All, We have to perform discovery DELL PowerVault series storage arrays (example : MD 3600).With Function: Storage-CV, Storage-DWH, Storage-SWAT, Storage-CRMS Please let us know if ServiceNow Discovery supported for DELL PowerVault series stora...
Resolved! Best way to identify all devices that fail to classify
I was wondering if there is an effective way to view devices that have failed to be discovered and classified. Looking at the discovery status of the scheduled jobs. The devices tab shows the majority of the devices failed with active couldn't class...
Event Management - SCOM Severity Not Passing to ServiceNow
Has anyone had trouble with payload information showing up as 'error' in Event Management? To be more specific, we are using the SCOM connector instance to connect our SCOM instance with service now, via a MID Server. While some events show up with a...
Resolved! Triggering an alert management rule when the affected CI is part of a specific group
I am trying to trigger an alert management rule when the CI bound to the alert is part of a specific group of CIs which for the moment is maintained as a CMDB group. This CMDB group is related to other functionality elsewhere so I have to work with i...
