How can I exclude desktops and laptops from discovery?

lizmiller
Kilo Explorer

Hi,

I've noticed there is an out-of-the-box CI "Personal Computer".

How can I make sure laptops and desktops are not being discovered?

Will they automatically be classified as Personal Computers?

I need to run discovery and I don't want them to be discovered.

How can this be done?

Would appreciate any help.

Thanks

Liz

10 REPLIES 10

sachin_namjoshi
Kilo Patron

You have two options. You can either exclude those IPs or you can deactivate the generic 'Windows' classifier. That is the only one that feeds the cmdb_ci_computer table. Long term, the latter option isn't a great idea since you will be limited to only Windows servers. However for your parameters, merely deactivating should work.



Regards,


Sachin


Thanks for the quick reply, Sachin.


I can't deactivate Windows classifier, I need it for the servers. I just don't want the desktops and laptops.


Is there any other way? perhaps a way that will avoid create CI's of Personal Computer?


Hi Liz,



Please check below which has other solutions for excluding particular class from discovery



Discovery: Filtering Classes



Regards,


Sachin


Ryan Zulli
ServiceNow Employee

Hi Liz,



What "servers" are being caught by the generic windows classifier?   If you have a windows server say windows 2016 and do not have a classifier for it, best practice is to create one.   The generic windows classifier is meant to catch any non-server.



Let me know if this helps.


Thanks,


-Ryan