Resolved! printer discovery
Any idea printer discovery works since we have printers from different vendors as we have seen the servicenow have only generic snmp printer probe and hp wmi printer probe
Forum Posts
WMI credentials fail on MID server host
I am unable to discover the host a MID server is running on. The WMI credential works on other windows servers, but fails when tested against the MID server IP. When discovery runs, it stops during classify and the logs show that no credential_id for...
Resolved! Quick Ranges Discovery - ITOM
Hi All, I'm running a quick discovery in an on demand discovery schedule. I put 10 ips as a quick discovery and only 1 got discovered. I don't see other 9 ips, no error message for them. where I'm suppose to see those ips if they're not reachable o...
Can we use jQuery in ServiceNow
Hi All,I am just a starter in ServiceNow. Want to know if we can use jQuery in ServiceNow where ever we can use Javascript?If yes..... Please let me know the whole procedure.
ITOM Discovery SNMPv3 credentials in CyberArk
As part of ITOM Discovery implementation, we have an integration setup with CyberArk for credentials. Would like to know if anyone has an idea on how credentials are added in CyberArk, specifically for SNMPv3 type since CyberArk vaulted credential ca...
Resolved! How to use external credential resolver for basic authentication
Dear Community experts, I looking for some help on how to achieve following usecase. Implement basic authentication to authenticate against a REST API, credentials are stored in external credential store. Thanks Anil
Remediation Task - Event Management
Remediation Task - Event ManagementWhat is the purpose of the em_remediation_task table and how it is being created?
IRE- Support for non-cmdb tables--- Any use case on it why we required IRE for non cmdb table?
IRE- Support for non-CMDB tables--- Any use case on it why we required IRE for non-cmdb tables?
Horizontal Discovery Log - Page not found
This scenario is only in our Dev environment. We just migrated to Tokyo.Incase anyone experienced the same, please share how did you resolved this issue. 1. Open discovery Logs >> Failed Exploring CI Pattern, Pattern name: Apache on UNIX based OS, Pr...
Error while performing AWS Discovery. Pattern "Amazon AWS Datacenter discovery" getting failed
We have set up AWS Discovery using Management account and are able to pull the child accounts, however while running the cloud schedule, I am getting the below error. Please assist.
Discovery Subscription Error : Failed to execute API - Missing service principal field: ClientId - if your Azure credential (service principal) was imported, please restart your MID server and try again
Discovery Subscription Error : Failed to execute API - Missing service principal field: ClientId - if your Azure credential (service principal) was imported, please restart your MID server and try again. We had cloned our sub prod instance and upgrad...
AWS Discovery: How does discovery handle sub-account decommissions in a master account schedule?
We have an AWS Discovery schedule configured against the master account, and have enabled the automated "Perform Refresh of Member Accounts" to trigger at the beginning of the schedule. It seems to do a great job of creating Cloud Service Account rec...
Out-of-band devices relationship to Servers
Hi,As we aware, the Discovery tool scans the Out-of-Band devices and shows the Host under the cmdb_ci_outofband_device table. However, my question is when we get into the related Host(Server) from there we cannot see the related Out-of-band device. W...
Resolved! SCCM discovery matching of existing CIs
SCCM discovery matching of existing CIs For those running SCCM Discovery for workstations, I am trying to determine the match scheme being used. The only attribute in the mapping with coalesce enabled is on sys_id. That makes no sense as there are ...
Reopening alerts using - evt_mgmt.alert_reopens_incident
I have some questions regarding the property "evt_mgmt.alert_reopens_incident". Because we had the idea to not do nothing and let the operator decide what do to with the Alert. But to my surprise - when setting the value to "Do nothing" and new event...
