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Resolved! SCCM Integration failing after promotion

Experts - We have setup and successfully configured a working SCCM integration in our DEV instance. We recently promoted it to our test instance and the connection seems to still be working as it successfully grabs the data and loads it into the impo...

Cal Riley by Tera Expert
  • 1464 Views
  • 5 replies
  • 3 helpfuls

Problem discovering to EMC Isilon storage

I'm trying to discover an EMC Isilon storage server. SNMP classification goes fine, EMC Isilon pattern is launched, but fails when interrogating the REST interface with an error 401 (unauthorized). I am able to interrogate the same REST url using the...

Event rule with CI identification

I am new with event management. Trying to create a event rule which should map to the network circuit. In additional info I am not getting network circuit name value so can not do the field matching.  There is a custom field on network circuit which ...

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pratiksha5 by Mega Sage
  • 1872 Views
  • 1 replies
  • 0 helpfuls

sccm assigned to is set to last logged in user

Hi All, We have SCCM integration in place and the assigned to attribute is set to the primary user OOB.We came to know SCCM team is that the primary user is the last logged in user. It keeps on changing whenever a new person logs into the machine, wh...

kalyani8 by Giga Expert
  • 1040 Views
  • 1 replies
  • 0 helpfuls

Discovery/import of software from Windows 365 Cloud PC?

Hi,Has anybody done discovery/import of software on Windows 365 Cloud PC, "desktops" delivered as a Service from Microsoft?We have an integration with Intune which is getting the devices into the CMDB, but only thing there regarding SW are some "mana...

Johannes by Mega Sage
  • 555 Views
  • 1 replies
  • 0 helpfuls

IP Switch: unable to discover management IP

Hi All,  Need your guidance for below issue.  I am trying to discover the IP Switch device(IP = 10.1.x.x) but as a result CI is getting updated with Lookback IP address IP=175.6.X.X).  After the discovery, CI has an IP address as 10.1.X.X for a fract...

Shruthi07 by Tera Contributor
  • 1738 Views
  • 8 replies
  • 2 helpfuls

Resolved! How to populate Manufacturer and Model ID

Hi,While doing discovery on netapp clusters i am getting manufacturer field as alphanumeric ( Example: 7530c5ca1b76fbcc8a818596dc4bcbf1) value instead of display name. How to populate manufacturer and Model name instead of the alphanumeric ID 

Community Alums by Community Alums  
  • 1161 Views
  • 2 replies
  • 2 helpfuls

Resolved! Add audit on em_alert table?

We've been getting questions from Application Owners regarding who or what have been changing values on an Alert record. The history of a record is very limited and since I can't see that from the Record History (also called Audit History), I'm wonde...

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Log error : Self Health Monitoring - MID Server Threshold Alerts

Hi All, Below is the log error I am trying to investigate.Self Health Monitoring - MID Server Threshold Alerts:There is an error in the MID server:User mid_user  associated with 1 down MID Server. No login attempts within reporting period.Event's sys...

Blessy2 by Tera Contributor
  • 508 Views
  • 2 replies
  • 1 helpfuls