Hi @Rahul Priyadars / all, I would like to know the exact uses of these Event management properties:1. evt_mgmt.alert_insight_task_history_min2. evt_mgmt.alert_insight_alert_history_minIf possible kindly provide a real time example for clear understa...
Hi All, We are looking some OOB feature which shows the information about the uptime of an Application Services. We wanted to know for how long the service is up or down. Please share your inputs.
Hello We are implementing "Certificate Inventory and Management" I have added URL's into "sn_disco_certmgmt_cert_url" which are discovered by a scheduled job correctly. The tables "cmdb_ci_certificate" and "sn_disco_certmgmt_cmdb_installed_cert...
Dear all, I'm trying to configure Azure Cloud Service Account to prepare for discovery but somehow I'm receiveing "TypeError: Cannot find function discoverDatacenters in object [object Object]." The service principal credential does work because I wa...
How to get the export the list of all active or inactive Service Now plugins which are currently having in PROD Instance
Hello People, I was trying to discover few IP's and ended up with Credential test timeout error from discovery. So I executed wmic queries on MID server against target IP's. First error : "Access is Denied". (Somehow managed to resolve it). Second er...
Hi experts!I have Service Mapping and Service Mapping Plus plugins installed on PDI.Currently, I'm following this documentation on how to map application services. But I cannot view the "Application service candidates" menu on the workspace.How do I ...
I want to create one hardware inventory where I can update employee details to whom I will issue assets, when I received assets I can update it as store. can you please suggest the entire process to make it, if you have any documentary it will very h...
Hello Experts, We are trying to use the applicative credentials in a pattern. Applicative credentials are correctly configured in the credentials table. Credentials are configured as $$username$$ and $$password$$ in Parse Command Output step with exa...
Issue : we are creating incidents in event management via an alert management rule wherein we DO NOT want incidents to be created for few hours over the weekendFactsAlert rules - have a following conditionmaintenance is falseNode = zebraXX1 or (Alert...
Hey,! I have come across information regarding "Configure alert aggregation." It explains that alerts can be manually or automatically grouped, and these groupings are learned and stored in the [em_learned_patterns] table. However, in my case, I have...
Hi, Is it possible to turn off discovery of specific Azure resources just like the Discovery configuration console? Also, does anyone know how are the licensed nodes calculated for Cloud discovery? Regards, Ayman
Hi All,We are setting up Integration with third party for populating CMDB classes and we are using IRE in the onBefore Transform Script. In order to set up IRE, what are the requirements from ServiceNow ?
Does anyone have any idea how to use AWS Cloudwatch push connector in servicenow event managementHow to send information from AWS Cloudwatch to servicenow event tableI created a topic in AWSAnd used the following endpoint - https://myinstancename.ser...
Hi experts!I read on the SN docs about how ITOM subscriptions are divided into the following:VisibilityHealthGovernanceDiscoveryOptimizationAre these included on the Standard, Professional, and Enterprise packages offered by SN?Or are these a separat...