I am configuring a new REST API integration into the Events table. Is this the correct URL for my endpoint:https://myinstance.service-now.com/api/now/table/em_event?Also what roles do I need to give to the RESt API that I create for the third party...
@Ashutosh Munot Or anyone else that can answer. We currently have computers(Laptops and Desktops) and Thin client (HP) in the environment. We are using SCCM right now for Computers but not Thin Clients. Is there any way we can discover Thin client...
If I checkout a workflow in the workflow editor, is there a way to uncheck it out and discard any changes I've made? All I see is the Publish option, which, of course, will save any changes. Thanks,Gary
We are slowing moving to Service Mapping, however I'm trying to get the functionality of 'Impacted Services' in the Operator Workspace working for our manually related Application Services. How is the 'Services Impacted' calculated? I assume it chec...
Hello Everyone,I am trying to discover Oracle DB instance on Linux server. The problem I am facing is that the server is successfully discovered but Oracle DB on Unix does not get triggered at all.I would like to know what are the things I have to ke...
Any idea printer discovery works since we have printers from different vendors as we have seen the servicenow have only generic snmp printer probe and hp wmi printer probe
I am unable to discover the host a MID server is running on. The WMI credential works on other windows servers, but fails when tested against the MID server IP. When discovery runs, it stops during classify and the logs show that no credential_id for...
Hi All, I'm running a quick discovery in an on demand discovery schedule. I put 10 ips as a quick discovery and only 1 got discovered. I don't see other 9 ips, no error message for them. where I'm suppose to see those ips if they're not reachable o...
Hi All,I am just a starter in ServiceNow. Want to know if we can use jQuery in ServiceNow where ever we can use Javascript?If yes..... Please let me know the whole procedure.
As part of ITOM Discovery implementation, we have an integration setup with CyberArk for credentials. Would like to know if anyone has an idea on how credentials are added in CyberArk, specifically for SNMPv3 type since CyberArk vaulted credential ca...
We are running AWS Master Account discovery to discover the AWS cloud components. From past 1 week the discovery is not discovering any VMs or any cloud components as expected. We are doing cross assume role method of AWS cloud discovery. When we ch...
Dear Community experts, I looking for some help on how to achieve following usecase. Implement basic authentication to authenticate against a REST API, credentials are stored in external credential store. Thanks Anil
Hi ... I am looking for a better approach to implement an integration mechanism between TWS - Tivoli workload scheduler and Event Management in Service Now. I don't see any OOTB connector and also relevant plugin that will reduce the complexity in th...
Remediation Task - Event ManagementWhat is the purpose of the em_remediation_task table and how it is being created?
Team, we have implemented Cloud discovery and we need to find a way to populate the location of the VM instances based at the related cloud account. We are not going to leverage the Tags as we dont have the information well handled. On the VM instanc...
