ARP Data for windows, Unix and Network devices
Hi All, Anyone using ARP Data for their CMDB and where we can use this for business perspective ? RegardsGurmeet
Forum Posts
Last Logon details(Date and time) from SCCM Integration
Hi, We have implemented SCCM integration and is working fine. Client needs user's Last Login details such as Date and Time from SCCM Integration. I have created a field called "Last Login Date" and trying to map with SCCM field "Last_Logon". But even...
Resolved! Service Mapping for Vendor Based Applications
Hi Any help is appreciated How can we do Service Mapping for Vendor Based applications ?App SME say there are NO servers for Vendor Based applications .So what information we need to get from Vendor Based application to do Service mapping Thank...
Resolved! What is the recommended number of scheduled jobs setting for event management processing?
With multi node processing on, what is the recommended number of scheduled jobs for the setting in event management properties? Sometimes I feel our processing time is slow, and wonder if it should be moved from 1 to at least 2. But does that have op...
Resolved! Mandatory and read only fields after save
Hey all, I now have a requirement to lock fields, make them mandatory and unlock depending on states and wondered what the best/quickest approach would be below is the flow and what locks/mandatorys are needed When the phase is in definition noth...
How can we Integrate Event Management via Emails
Hello Team, Can anyone please help me to understand how can we integrate Event Management via Emails?What would be its prerequisites and how it can get converted as events in ServiceNow? Any quick help is much appreciated. Thanks,Pranita Bahuguni
SolarWinds Integration Issues
We've configured the SolarWinds/ServiceNow integration and incidents are being created properly from alerts, but we're finding now that once the incident is resolved (an active state) in ServiceNow the incident is getting re-opened because the alert ...
Launching Pattern for CI type cmdb_ci_appl_tuxedo, skipping creation of Shell CI
Why would I see the following in the Discovery logs? Launching Pattern for CI type cmdb_ci_appl_tuxedo, skipping creation of Shell CI Is it is a property, missing credentials, etc.?
Azure IP address Discovery from cloud based discovery
Hello All, We are discovery Azure cloud using service account and discovery is working fine as well. However we are not seeing IP address being populated on VM instance table against any VM coming from Azure. To discovery Azure IP addresses, we found...
Network Switch Pattern Extension
There was a need to have switchport names ('interface_name') to combine the related switch name and the interface name. Ex: Switch01-Eth1/1. This was to allow users to easily identify which switch the port was associated with on certain forms and vie...
Service Mapping - History
Hi Team, Could someone please share your ideas for me, We have created around 300+ service maps. However due to operational changes maps are getting changed (update, new, delete). I can compare with baseline in the map. My requirement is, how do i se...
Resolved! Sensor error when processing Horizontal Pattern
I am finding this issue in the discovery log? Any help would be great! Sensor error when processing Horizontal Pattern: No sensors defined
Resolved! IPV6 conversation
Please explain how to convert IPv4 address to IPV6 address for discovery ? Here Mid servers are build with WinRm protocol and team said it should be discovered using IPv6 address How to convert IPV6 address with prefix for following ip range ( 10.80...
How to add an existing business service to Service Mapping
Hi, We have recently enabled Service Mapping on one of our Istanbul instances and we need to map some Business Services. The problem that we are facing is that we already have CIs for those services in the cmdb_ci_service table and those are being ...
AppDynamics & ServiceNow Event Management Integration
Hello,Can I integrate AppDynamics in ServiceNow only for the Event Management portion? (or) Do I have to make the full integration CMDB & Events since one cannot go with the other?If I can integrate AppDynamics in ServiceNow only for Event Management...
