I would have used a Workflow instead of the Execution Plan, but that is OK
What you would need to do is use the Service Catalog Script API - Service Catalog Script API - ServiceNow Enterprise Wiki
Select the "System Definition \ Scheduled Jobs" Module and click on the New button in the list header. Then click on the "Automatically run a script of your choosing" option:
Use the following example code:
(function(){
var cart = new Cart();
var item = cart.addItem("e2132865c0a8016500108d9cee411691");
cart.setVariable(item, "replacement", "Yes");
cart.setVariable(item, "original", "555-123-4567");
cart.placeOrder();
})();
The sys_id you see on the 3rd line is for the example BlackBerry Z10 catalog item. Replace it with the sys_id of your catalog item. It sets two variables and then orders the item.
Your Scheduled Script Execution record should look similar to this:
Set your scheduling info and you are set. Click on "Execute Now" to try it out. This will create the Request and Requested Item records for you. If you need some special scheduling conditions on the Scheduled Job, check out this post - Custom Discovery Schedule with a Condition Script
You could even add the "Run as" field to the form and specify a particular user if you want to have that user as the "Requested for" on the Request. You can see it in demo015 at the moment (for the next 23 hours or so).
I would have used a Workflow instead of the Execution Plan, but that is OK
What you would need to do is use the Service Catalog Script API - Service Catalog Script API - ServiceNow Enterprise Wiki
Select the "System Definition \ Scheduled Jobs" Module and click on the New button in the list header. Then click on the "Automatically run a script of your choosing" option:
Use the following example code:
(function(){
var cart = new Cart();
var item = cart.addItem("e2132865c0a8016500108d9cee411691");
cart.setVariable(item, "replacement", "Yes");
cart.setVariable(item, "original", "555-123-4567");
cart.placeOrder();
})();
The sys_id you see on the 3rd line is for the example BlackBerry Z10 catalog item. Replace it with the sys_id of your catalog item. It sets two variables and then orders the item.
Your Scheduled Script Execution record should look similar to this:
Set your scheduling info and you are set. Click on "Execute Now" to try it out. This will create the Request and Requested Item records for you. If you need some special scheduling conditions on the Scheduled Job, check out this post - Custom Discovery Schedule with a Condition Script
You could even add the "Run as" field to the form and specify a particular user if you want to have that user as the "Requested for" on the Request. You can see it in demo015 at the moment (for the next 23 hours or so).
