Can anyone help me in correlation Alert A trigger and creates the incident. Alert B triggered and correlate with Alert B Due to which Alert C group alert is created which is also created the incident. But only 1 incident should be triggered. Is ther...
Hi All, Under certificate management , the certificates are discovered and stored in table 'Unique certificates' where the assigned to and other attributes are also imported. Is there any repository where only what certificates are present in environ...
wanted to know if server tape unit is discoverable from servicenow discovery ? What are the pre-req required or to be configured ?IBM make
Hi everyone, We have installed agent client collector in mac and Windows. We are trying to get software usage details from laptop and desktop . For licensable software, we have enable the property. "sn_acc_vis_content.disable_sam_reclamation_rules_f...
Hello All,I am new to Storage discovery. We are trying to discover Pure Flash Array storage devices. Storage team has provided a Management IP and test account with read-only access. I have configured credentials as Basic Auth Credential. We are gett...
I am unable to run PowerShell commands on the Windows server where the MID Server is installed. My use case is to upload a file into servicenow from midserver folder files. I am able to discover the Windows server through the MID Server (Quick discov...
Hello ITOM Experts, I have a question rather clarification. Our all infrastructure devices whether Windows, Linux , SQL DB , STorage all are AD Authenticated single sign on. we have our MidServer Domain Account with permissions to all devices/ Devic...
Dear My Friend,My boss has requested the available disk in ServiceNow instance. I don't know how to check disk space in my Instance or in web site ServiceNow Hi-Service.We know Service has assigned space for My Instance 4 TB. My Boss need to know the...
Unable to find Software Asset Management – Machine Learning Normalization in ServiceNow HI Support Portal or in Store. Is the Plugin Decommissioned by SN ?The SAM PRO with Workspace plugin is already active in instance.Normalization of data services ...
Can ServiceNow discover certificates using agent client collector? if yes is there any additional configuration needed? Which tables ServiceNow uses to stores the certificates? Please help.
While discovering the AIX server in ServiceNow the server automatically going to IP Router Class. How to troubleshoot this issue.
Hello CommunityNetwork switch issue discovery error is created in my project For that I have found one resolutionhttps://www.servicenow.com/community/itom-forum/unable-to-solve-the-network-switch-ip-switch-payload-processing/td-p/2671055but from this...
Hi everyone,I’m running Discovery for the first time on a new ServiceNow instance, and I’m running into an issue where the process gets stuck at the Identification phase.In the Discovery log I consistently see the message:“Classified, now Identifying...
I have some events from critical source posted to ServiceNow event management. What is the best way to create heartbeat incident in case there is no event posted from that source i.e. in last 5 minutes ?
Hello all,does anyone already experienced the discovery of soware, software usages (Metering, last usage) with ServiceNow?any specificities to know using the ACC agent?is it working good for Client and for Server? we plan to also scan VDIs and termin...
