Hello Community,I am discovering a Windows VM host in ServiceNow. On the machine, I can see the BIOS serial number, but during Discovery the CI serial number in CMDB is getting updated to the Baseboard serial number instead of the BIOS serial number....
How to discover and classify correctly VMware photon in ServiceNow Discovery
Hello,Is it possible to have right click behavior using a Apple mouse ? Ctrl + click doesn't work (or just on a very limited way) on Safari or FF for Thanks in advance.
Hi Team, Hope all are doing good. Need your assistance on how to delete Certification Template and Audit in CI Class Manger for Windows Server. I have successfully deleted Certification Filter but unable to delete template and audit. Kindly help me r...
Hi Team, I am SAM consultant. The software models have been created in ServiceNow SAM through integration of SCCM and Intune. But there are more than 250 software models populated without discovery map though normalized automatically. I am not able ...
Hi All, We use alm_entitlement to track our purchased softwares and add user/device under allocation tab. For assets which we add as CIs (allocated to) we don't find any information about the entitlement when we go and check the cmdb record of that...
Hi community - I recently implemented the SolarWinds Service graph connector but am seeing an issue with Stacked switches. It seems that only one of the nodes in the stack is in the import set. It is usually the master or one slave but there is alway...
Hi everyone,I am looking for some conceptual guidance to better understand the philosophy behind two ServiceNow features: CI Attestation and Data Certification.I am struggling to understand where the line is drawn between them, especially when it com...
Hello, We are in the process of implementing Certificate Manager.We have a MID server that executes commands on an ADCS server. We are experiencing random errors with a vague message. (sometimes works/sometimes not)Do you have any information or solu...
When a Data Certification Task is marked Failed, we would like a Data Remediation Task generated to another group to remediate. Does Service Now have any plans to include in future releases or is it there now and I am just missing it?
Can anyone share Discovery related important terms and definition notes?
Hello, I know Oracle Cloud Infrastructure Load Balancers are currently not supported by Discovery (horizontal discovery). I would like to know please, if someone here has already created Patterns or customized other objects, to be able to discovery t...
Hi, We are seeing the AMB client disconnected after connecting issue in few Mid Servers, how to fix this issue. I have restarted the Mid Server by logging into the server but still issue is not resolved.
Hi, we are currently setting up discovery for Linux, and my questions is: I want to set this up using SSH Private Key, which by the way I have already got and, but the question is can I use a MID Server that is on windows host? Or i will have to ins...
Hello Everyone,I'm working on configuring an Event Management Connector in my Personal Development Instance using the PRTG Connector. However, I encounter the following error when testing the connector:Error:Connection test failed: TypeError: Cannot ...
