ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

I want to discover Aruba WAP

HI team,   I have a requirement to discover Aruba WAP. I assume to achieve this we would need to discover controller handling SNMP. Can anybody provide me with guidance on this. Any help is much appreciated. 

Event Management - Alert handling

We are attempting to configure event/alert management rules and actions for a particular monitoring tool. We have the events coming into ServiceNow and we have event rules being applied. On the associated alerts, we are seeing a behavior where an eve...

Window server host name is incorrect in ServiceNow discovery

Name of the windows server is reflecting its IP address rather then the name of the CI, as checked same ip we are getting the correct name for the Virtual machine but the name is getting changed for the windows server .Cna someone help with the solut...

NeelH by Giga Contributor
  • 597 Views
  • 3 replies
  • 0 helpfuls

ACC-V can provide deeper data ?

 In Ask the Experts session - https://www.youtube.com/watch?v=ulwFn30wMrwat 23:00 min It is mentioned as - Use ACC-V for deeper insights, more granular data etc.  Is that true? 

Suggy by Giga Sage
  • 328 Views
  • 1 replies
  • 0 helpfuls

Resolved! Service Mapping

In Service Mapping, which one of the following is true if a targethost is already discovered and in the CMDB?A. The host will be deleted in the CMDB and a new host recordwill created during Service Mapping discoveryB. The host will be immediately red...

Resolved! Event/Alert correlation based on alert description

Hello All,I have a requirement to correlate or group events/alerts based on their descriptions, provided they originate from the same location and organization.For example, alerts with descriptions such as "device down", "CPU high", or "memory high" ...

Resolved! Servicenow Discovery

Hello Folks,Can anyone tell what is the difference between "Active" & "Alive" in the Discovering any Device across the customer environment.Thanks

Resolved! Issues with task: creating an itunes pattern (part 2)

I am working on Discovery Fundamentals, Module 9, Task #2: Create an Itunes pattern. I have done everything I can think of to do in the identification steps and I still get: "Did you check the steps in the identification section are configured and te...

ShaniK by Tera Contributor
  • 748 Views
  • 5 replies
  • 0 helpfuls

Duplicate alert created - Alert clustering definition

HI Community, I would appreciate your guidance in the Event Management space. I triggered 3 alerts with the same node.  It was tagging with alert clustering tag "Groups alert with same node". And 3 alerts were grouped and the earliest and highest pri...

Madhan27_0-1754680096171.png
Madhan27 by Mega Guru
  • 1407 Views
  • 6 replies
  • 0 helpfuls

ServiceNow Discovery of Hyper-V Servers

Hi Experts! We are currently migrating our VMs from VMware to Hyper-V and are testing the discovery of Hyper-V servers, associated VMs, and clusters. Our Hyper-V servers are hosted through System Center Virtual Machine Manager (SCVMM) on Windows Serv...

Shantanu1 by Tera Guru
  • 1549 Views
  • 5 replies
  • 1 helpfuls