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Business rule is not working in Workspace view for BCM module

Hi Everyone, I am facing some challenges in Business Continuity Module workspace. While adding a new scope to the New Plan , the scope is not fetching the name based on the item selected in the workspace.   Whereas this is working in backend while di...

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nayanmule by • Tera Expert
  • 191 Views
  • 2 replies
  • 0 helpfuls

Not able to see Manager history in activity.

Hi,In my recent project the the client employee (who also has admin access) changed the group's manager field but she is unable to see the particular activity in the activity stream. Me who also has admin access, is able to see. in the activity filte...

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priyanshive by • Tera Contributor
  • 241 Views
  • 5 replies
  • 0 helpfuls

Outbound REST Integration with API key

Hii,I’m working on a scoped application where I need to trigger an outbound REST call to a third-party API. The third-party API expects an API key via an HTTP header like this:x-api-key: <actual_api_key>I’ve stored this API key securely using Connect...

tanvikarale by • Tera Contributor
  • 560 Views
  • 2 replies
  • 0 helpfuls

Concerns with Discovery populating data in 1000s of tables!!!

Hi All,We are using Discovery for CMDB population.  It populates data in 1000's of tables. What we actually want is to have Discovery populate data in only desired tables.Data in tables like - Network adapter, Next Hop routing rule, Memory module, Di...

Suggy by • Giga Sage
  • 244 Views
  • 1 replies
  • 0 helpfuls

Does ACC-V discovery include file based discovery

We have seen that ACC-V is able to list applications installed on computers if the application is listed in the Add/Remove programs.  Does ACC-V contain any type of file based discovery to find applications that are not listed in Add/Remove programs?

Resolved! What happens during Cloud Discovery when a tag (key value) changes?

What happens to the cmdb_key_values table during Cloud Discovery if an existing tag has been changed within the cloud platform (say, Azure?) For example, I have a Virtual Machine Instance CI that currently has a record in the Key Values table with th...

Bob D by • Tera Expert
  • 1905 Views
  • 5 replies
  • 3 helpfuls

Most Recent Discovery date behaviour

Hi all - I'm looking for a definitive answer on whether or not the Most Recent Discovery date on a CI should update EVERY time Discovery sees the CI, regardless of whether or not anything has changed? OR, does it only update the Most Recent Discovery...

Resolved! How do I discover Cisco IP Phones via HTTP classification?

I am running into an issue trying to discovery Cisco IP phones via HTTP classification. I am able to get an xml response by going to http://ipadress/DeviceInformationX but whenever I try to create a new pattern and use the debug feature I am running ...

Erick18 by • Mega Guru
  • 3200 Views
  • 7 replies
  • 1 helpfuls

Create sample event using REST API by passing JSON

Hi Community, We are in need to mimic creation of event from an external application as the connection is not setup to our SN instance from the external application yet. The requirement is to test the Push connector listener script after making some ...

Vinay Noel by • Tera Contributor
  • 2647 Views
  • 7 replies
  • 1 helpfuls

Cloud Insights - Setting up a Billing Data Download Job

I already have cloud discovery running so my service accounts are set up. When i try run a Billing Download Job I get the following error:Execution is not created because of the below reason(s) :success: Connection to MetricBase successfulsuccess: Co...