How do I set a custom homepage as the default for an assignment group?

alanpierce · ‎05-11-2016

Hello.

We're implementing ServiceNow for our service desk and I'm trying to do something that seems like it would be simple - create a custom home page and make it the default page for a specific group of fulfillers. I've created the page, but I can only seem to assign it to one user, rather than to a group. Am I missing something? Related to this, it appears the page cannot be assigned to anyone if you want to edit it, and after setting what fields I want to show in each guage/filter, it only shows three fields when the user access it.

What am I missing? This seems like pretty basic stuff. Any help would be appreciated.

Thanks,

Alan Pierce

Ithaca, NY

Chuck Tomasi · ‎05-11-2016

From the list filter, use a filter "Name | is | homepage" to check and see if anyone already has a default home page set.

Use the "New" button at the top to create new records. You'll need to know the sys_id of the home page, which is why I like to set one record (e.g. MINE) to that value to use as a reference.

View solution in original post

Annie11 · ‎02-18-2021

Hello Everyone

I have a quick question here . I have created a dashboard and want set of few users to view it on their dashboard . Please suggest if i need to follow :

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0683955

or set the value of the dashboard sys id in the value field of user preference .

PFB screenshot for reference