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How do I turn on the magnifying glass on the reference fields on the "reference list view"?

christopherjgil
Giga Guru

How do I make the   "reference list view" behave like the regular default view.   When I select NEW from the Contract list I get the default form view show up.   When in a asset on the Contracts tab there is a list called Assets Covered.   If I click on "Insert a new row..." it bring up a entry field with a magnifying glass.

When I select the magnifying glass it brings up a pop-up list of contracts.   That is good.   But I need a new contract so I hit NEW. This brings up the "reference list view" for the Contract not the default form view.   That would be okay as I can make that like the default form there than the fields that have references don't have the magnifying glass. How do I turn on the magnifying glass(list search) on the reference fields on the "reference list view"?   Or and this has been asked before with no reasonable answer How do I point the contract default form instead of the contract "reference list view" pop-up.

New Contractr eference list view.jpg

9 REPLIES 9

Deepak Kumar5
Kilo Sage

Not sure that you can add here. In reference list view it do not come.


But the reference work fine, you can type in field and the reference value will appear down to select.


Yes I did not notice that, however useful for a techy type person it is not quite what I am looking for. So this is a known issue in Geneva is it corrected in Helsinki or Istanbul?


Kalaiarasan Pus
Giga Sage

Create a view rule for the table and that should do the job.



http://wiki.servicenow.com/?title=View_Management#Creating_a_View_Rule


Abhinay Erra
Giga Sage

As far as I know, you cannot do this since lookups are disabled on the reference list view. It is likely a UI design constraint that deals with the levels where popups are allowed. It is disabled in Helsinki too.