We are setting up Oracle Cloud Infrastructure (OCI) discovery in ServiceNow as per the official documentation.Oracle Cloud Infrastructure (OCI) discoveryWe’ve successfully connected to OCI and discovered Compartment DBs using the out-of-the-box (OOB...
Hi All, Has anyone discovered Silver Peak router devices. if yes, could you please let me know if you were able to discover Serial Number for those devices and how? I am able to discover these devices by adding SNMP OID classification, but Serial Nu...
m working on integrating Load Balancer Pools (cmdb_ci_lb_pool) into the CMDB using the Identification and Reconciliation Engine (IRE). I’m facing a MISSING_DEPENDENCY issue even though the load_balancer reference field is populated correctly. {"ite...
We have some jobs that run which can occasionally have a high volume, which use the Microsoft AD spoke. When this happens the job can error, returning the message below. Has anyone run across this error before? How can I fix this? Import-Module : A c...
How to enable models in CI class manager? Thanks.
Hi, We are implementing Service Mapping in our instance. I want to explain to my clients what exactly is the entry point for an application service. Can anyone explain me what exactly is an entry point? Thanks, Pranita
Hello All, I have only one attribute configured as mandatory i.e. company and there are around 8 to 9 attributes are defined as recommended attribute. I know lot of them are not populated still system shows 97% complete for completeness dashboard. H...
Hi All,We are implementing an integration to upload the data to a SFTP server. Export sets are used to export the data to MID Server and Post script under scheduled data export is being used to then send the file to SFTP server.Further, post script i...
Environment: ServiceNow (Yokohama) Issue: We have ThousandEyes integrated with ServiceNow Event Management. We are using a subflow to populate the impacted services on the alert, but it is returning blank values. Current Flow:ThousandEyes → Event Ru...
Hi Guys, I'd like to know if ServiceNow has the capability to automatically resolve incidents by taking actions such as restarting a server when it goes down during the remediation process For instance, in the event of a server outage, ServiceNow sho...
Requirement: Correlate Alerts of all CIs coming from same Location and from a specified Source containing specific Description: Solution:1) Create an Alert Correlation Rule with Advanced checked 2) Specify the filter which should be considered as Sec...
Hi Experts, I am seeing a weired error in my instance wherein I m not able to publish the pattern. I have checked each and every step with utmost attention and could not find any syntax error. Things I have checked are:- Syntax errors in each step.-...
Hello, I have a question regarding the behavior of Alert Correlation Rules in Event Management. After grouping alerts with an Alert Correlation Rule, I cleared the event and closed the alert. Later, when I tried to group alerts using a different Aler...
Hello Experts,Setting up for SCCM service Graph. It gives below error : Using different PORT rather than default.The SQL DB is Windows Authenticated based and we have service account for that createdFirewall Ports are opened. Thanks
