Can I update work notes on em_alert table
PLEASE GIVE A REFERENCE CODE
Forum Posts
Resolved! Integration Configuration Between Redshift and ServiceNow
Is it possible to configure an integration between a Redshift database and ServiceNow using the provided credentials in the following format? Host: jdbc:redshift://<hostname>.redshift-serverless.amazonaws.comDatabase: <databasename>Username: ***Passw...
A 'best practice" recommendation for the Non-Discoverable CI's
I found this thread as a 'best practice" recommendation for the Non-Discoverable CI's. I wanted the validate with our team, is there any other approach? Flag Field in cmdb_ciDiscovery Source = Manual Entry Thanks,Gordyhttps://www.servicenow.com/co...
ACC-V Agent classifies Linux Computer as Server
Hi,we have installed the ACC-V agent on a Linux Computer.The scan works well, but instead of a Computer with os "Linux" a Linux Server was created.The scan also created a new hardware model with the model category "Linux Server".My first step was to ...
ITOM AIOps Professional in Subscription Management
Hi Experts,I want to implement Event Management in an instance, only using Event Management functionality. But I realize that in subscription management module appears a Product description called 'ITOM AIOps Professional' The scenario is: I want ...
ESX location getting overidden
Hi Team, I have one vCenter server on ABC location and one ESX server on XYZ location.ESX Server is is built on vCenter server, so when discovery run for vCenter CI then it discovers ESX server as well.We have ABC location configured on vCenter disco...
Possibility of discovering default gateway of IP Router, IP Switch, & IP Firewall
Hi everyone,Would it be possible to discover default gateway of IP Router, IP Switch, & IP Firewall and populate network adapter table & CI form? I know that for Linux Servers and Windows Servers default gateway is being discovered and populates the ...
Discovery of Telecom equipments
Hi All,I Want to Discover some telecom equipment present in the environment. Is it possible to discover IP phones etc. through Service Now discovery.If yes, then what are the requirements for the same.Thanks for the help.Regards,Lokesh Garg
Resolved! How to Enable the Attachment Button When It Is Not Available on a Table form?
Hi All,How can I enable the attachment button if it is not available to add attachments to a table? Certificate table Incident table, for incident table attachment option is showing Thank you
Issue with Event Management Connector Instance Migration
Hi, When I'm trying to move the connectors that I created in Development instance, the connector instance is not getting captured in update set and While I'm trying to move that as xml I'm getting the url same as development.Please help me with this ...
Failed login attempts on Nimble Storage
Hi Everyone, Has anyone experienced receiving failed login attempts from discovery on their storage devices, the IP address was already excluded from the discovery schedule that runs at the same time the failed logs were created. We've checked the di...
internalid field for the message_key
We need to update the event rule for LogicMonitor to use the internalid field for the message_key
Solarwinds service graph connector - stacked switches
Hi community - I recently implemented the SolarWinds Service graph connector but am seeing an issue with Stacked switches. It seems that only one of the nodes in the stack is in the import set. It is usually the master or one slave but there is alway...
Set cmdb ci attribute based on discovered mid server
What is the best way to set a custom field on the cmdb_ci table based on the processed mid server? I am leaning towards setting a "Set Parameter Value" step at the discovery pattern. Are there any other ideas? I cannot do a business rule, it has to b...
How to create de duplicate template for remediate duplicate tasks
Hi All,we wanted to automate the de duplication tasks, so we wanted to create de-duplicate template for remediate duplicate tasks if windows server and Hyper V server having same name.
