How OS Version is getting populated via SCCM?

Saurav Bhardwa2
Tera Contributor

‎07-15-2024 05:02 AM

We have an SCCM setup in our ServiceNow instance. I am unable to find the mapping for the "OS Version"
attribute on the computer class in ServiceNow. It is adding values like 10.0.22631, 10.0.18363, etc., but I am not sure if that mapping is configured out-of-the-box somewhere. Could you please let me know where in SCCM these values are generally mapped?

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Pratiksha
Mega Sage
Mega Sage

‎07-15-2024 06:38 AM

1) Go to IH ETL. 

2)open the computer ETL

3)Check the class mapping 

4)See the attributes which are mapped to os version. 

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