Hello,
We have a requirement to avoid false alerts/notifications during maintenance window activities which are causing server or application outages. Such activities are mainly patching or server scheduled updates. We already have an event management system(NOI) where alerts can be suppressed if it could fetch these maintenance entries from somewhere.
We are planning to integrate NOI with SNOW so that users can put Maintenance window details in SNOW.NOI will read these entries and suppress the alerts.
Is there any component in SNOW which can be used for keeping such maintenance windows data and if it can be fetched by third party app liker NOI.
Has anyone used similar integration?
Thanks.
