How to assign manager for a user?

ramireddy · ‎01-06-2016

In Service Now UI, Can we assign manager for a user? Or will it only get the manager information through LDAP only?

sidarth · ‎01-06-2016

Is the manager present as a user in ServiceNow? IF yes, you can assign a manager to the user by navigating to user administration>users and selecting a user as a manager in the manager reference field.

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sidarth · ‎01-06-2016

No problem.

Please like and mark the answer as helpful if it solved the issue

Meanwhile I will look into your other problem.

Hadi3 · ‎06-20-2020

Users are assigned to a Group. The Group will have a Manager. Make sure you are elevated to security_admin role.