Hi, I'm trying to filter out all the changes that happen between a certain time, but right now the only option I have is to filter out by day and inside the day between the hours. But in that case I would have to filter each of the 365 days between t...
I setted up the service now mid servers in the servers and discovery is able to fetch the data in the discovery patterns using debug mode .snmp port is also enabled. I could not see the switch ports or other network related details in the ip switch t...
Team,We have a requirement to fetch All user details from OS (Windows/Linux) while discovering. Is it by default available? or is there any custom way to achieve it.
My company recently began using the Certificate Management Module. We have discovered certificates that are either have a hostname or a port. However, we have a few machines where the certificates do not belong to a CA, assigned a port, or associated...
If I resolved the problem and problem get closed due to which incident and alrert get closed . If the same event comes again what will happen It will create a new alert incident and problem or reopen previous one? Thanks & RegardsMirza Saquib beg
As an Out of box we are populating this manually in our environment where fields like Name Business process, application Type, Architecture Type etc and contract owner complains details are getting populated so Is there any guidelines or best practic...
Hi All, Need Help with the task "Build Simple Query - Task 11" in CMDB Fundamentals: Maintain the CMDB Health Simulator. Iam unable to achieve this task. I have followed the requirement and built a CMDB query for the windows servers and have save an...
Hi all, What is the relation between cmdb_model and cmdb_model_category. Which table stores the relation between these two.
Hey Community, Hoping this is the right forum to post the question. I am looking for some thoughts on potential opportunities to tag on-prem infrastructure and then leverage the Tag-Based Service Mapping method to begin our overall Service Mapping jo...
Prior to our latest upgrade of the ACC-F and ACC-M plugins, there was a "Self-Healing Events" policy that would start pinging servers if the agent was disconnected or went down, and throw an event if it was unreachable. After upgrading, that policy's...
I'd like to know how create an exception rule for alerts from a certain source, not be grouped by ITOM.
I have got into a scenario where for some alerts the incident is not created.The alert management rule filter matches properly and I can also see alert execution record in alert.However there is no task/incident created out of it. Kindly help me to f...
Hi All, While trying to scan an IP (classified as Linux server) I am getting the following Error: Error in Horizontal Discovery Sensor for Horizontal Pattern: Payload was in an unexpected format, the payload will not be processedHas anyone came acros...
Hello Everyone,I'm running a Integration of Azure with ServiceNow using Service Graph Connectors for Azure. I ran the scheduled job for the SG-Virtual Machines after that I'm getting 4 import sets on which I'm running the Transform UI action. The tra...
Hi , Please Guide , how to Customize severity for events E.g source - Dynatrace Metric Name- Failure_Rate Severity - Major PFA..
