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How to attach the Custom subflow to CMDB data manager policy

Bhavya11
Kilo Patron

‎02-26-2024 08:13 PM

As per the requirement, i have to define the policy in CMDB Data Manager and attached the custom sub-flow.if configuration item is retired then Associated network adopter need to retired.

  but custom sub-flow is not getting triggered.

Bhavya11_0-1709006970849.png

 

 

sub-flow:

Bhavya11_1-1709007076050.png

 

 

please provide me suggestion how to fix this.

 

Thanks,

Bhavya.

If this information proves useful, kindly mark it as helpful or accepted solution.

Thanks,
BK
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3 REPLIES 3

Danish Bhairag2
Tera Sage

‎02-26-2024 08:18 PM

Hi @Bhavya11 ,

 

You can use a BR inorder to achieve this.

 

Thanks,

Danish

0 Helpfuls

Bhavya11
Kilo Patron
In response to Danish Bhairag2

‎02-26-2024 09:10 PM

Hi @Danish Bhairag2 

 

is that good way to achieve this?

 

Thanks,

Bhavya.

If this information proves useful, kindly mark it as helpful or accepted solution.

Thanks,
BK
0 Helpfuls

Danish Bhairag2
Tera Sage
In response to Bhavya11

‎02-26-2024 09:21 PM

@Bhavya11 ,

 

Yes for such kind of requirement where if a value changes in a particular table some related value should be updated in another table are mostly done by BR by Servicenow OOTB.

 

Thanks,

Danish

0 Helpfuls