How to change the session time-out values in an instance?

[hiteshsharma]

I want to change the session time-out values in my instance. How do I achieve that?

[VivekSattanatha]

Hi Hitesh,

The below article might help you on this.

Modifying Session Timeout - ServiceNow Wiki

Regards,

Vivek

Based on the impact hit like, helpful or correct

[Vijay Baokar]

Hi , is there any way we can track the session log based on this property like when uses logged in and when user logs out?

[anurag92]

You need to add a new property called: glide.ui.session_timeout

and update the value in minutes.

[gauravchoudhury · Accepted solution]

Hi Hitesh,

Type sys_properties.list in the Navigation Filter

Search for existing 'System Property' by opening up the filter and then set the filter as 'Name' contains 'Session'

System Property = glide.ui.session_timeout

Under the 'Value' field type the required value in minutes. (for example, 60 - meaning 1 hour or 120 - meaning 2 hours)