How to discover Saas Applications via ITOm Discovery

Nisha30
Kilo Sage

2 hours ago - last edited an hour ago

Hello ITOM Experts,

 

How do we discover the applications which are in Saas (NOT Azure NOT AWS for them we need cloud credentials as per standard implementation). They are SSO integrated within our environment but are Saas products.

 

DO ServiceNow ITOM discovers them since they are SSO integrated already ?

 

We have ITOM , SAM pro.

 

What setup we need for the same?

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Kieran Anson
Kilo Patron

2 hours ago

Hi,

These would not be discoverable as we do not care about the infrastructure. These SaaS platforms would be represented as business applications and service instances to reflect their use. Both being manual data, or imported from another tool such as a enterprise architecture platform (LeanIX)

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