How to do Manual Service Mapping? Please help me

[hifas]

Hi All,Service Mapping works well with Top-Down Discovery (if the discovery tool is in place to use) to automate the mapping.

But,

How to do the Service Mapping Manually if no discovery tool?
What are the step-by-step procedures to complete Manual service mapping?
What are required before starting to map?
Are they going to be any challenges?

Please help me 

[Pratiksha]

Hi @hifas,

First of all manual service maps requires a lot of maintenance as infra will be changing and you will need to update the maps. If you still wants to do it follow the steps in docs. here is the link https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/service-mapping/tas...

[cosek]

here is the link