how to identify if a field has ui policy or business rule etc. ??

[sridharan]

I am unable to find Web Services check box in a Business Rule form, however it can be seen in Form Layout list.

I feel like if it has any business rule or ui policy to appear in certain condition !!

Can someone let me know how to identify if a field has ui policy or business rule or any otherconditions   ??

[Chuck Tomasi · Accepted solution]

Just because a field is on the table, but not on the form doesn't mean there is something wrong. It may not be on the form at all.

Start by looking to see if the field is even placed on the form (use Configure> Form Design to check.)

If it is on the form and not being displayed (or you see it quickly and then it gets hidden) it is likely either a UI policy or client script. You'll have to do some manual inspection for that.

If it's on the form and then gets hidden after you do something, it's definitely a UI policy or client script and you can use the field watcher to get more info.

http://wiki.servicenow.com/index.php?title=Field_Watcher

[Chuck Tomasi]

I was just looking at my BRs on my Helsinki instance and noticed the field is their briefly then hidden.

It appears to be hidden by this client script:

Hide Web Services if Property False

Which is setting a variable from this display BR:

Scratchpad for Web Services Property

Which is looking at this property;

com.glide.business_rule.outbound_rest

for a value of 'true'.

So, if the value for that property is true, the web services field appears.

http://wiki.servicenow.com/index.php?title=Adding_a_Property

[Chuck Tomasi]

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Thank you

[sridharan]

I could see the field when I navigated to Form Design and selected Default checkbox in Web Services field settings.

Thanks Chuck