How to know the version of UI in the servicenow instance?

[sridharan]

Hello all,

I could Navigate to System Diagnostics > Stats > Stats.

but where exactly to find the version of UI

I found in the below link to locate the Build name, Build date, and Build tag which contain with dates but not versions.

Upgrades Best Practices - ServiceNow Wiki

If someone can show with highlighted snapshot would be really useful.

Thanks,

Sridhar VR.

[Rohit Kumar]

Pls refer to

http://wiki.servicenow.com/index.php?title=Administering_the_User_Interface#gsc.tab=0

It depends on the sn version you are using, not sure from where we can serach in properties.

[sridharan]

I found this already which only shows how to activate new version of UI, but my question is to know the version of instance I am using now.

In below link I found a snapshot of stats but it doesn't clearly show how exactly to find the version of UI

Upgrades Best Practices - ServiceNow Wiki

[Brad Tilton]

There's not really a clear way to do it, but if you have the ui16 plugin enabled you can view which users are using ui15 and which are using ui16. Take a look at the following community posts.

Can I enable UI16 but make UI15 default for all users in Geneva?

Activating UI16, switching betweens UIs and beyond

[RBT]

When working in UI16 version, you go to settings window by clicking the gear icon in top right corner. On the new window popup, you see a button with text "Switch to UI15" in the title bar of the new pop-up as shown below (shown in highlighted red box):

So if the button text is asking you to "Switch to UI15", it essentially means  you current UI is already in UI v16. Same  happens vice-versa when  you're using UI v15. Ideally there should have been a direct configuration key under stats. But I hope this is at least a way to know the UI version.