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Deactive user affect in which ServiceNow modules?

Hello Team,I want to know if user is deactivated from ServiceNow , then what areas will impact like if user create scheduled job and run by showing his name, then it will run or not if user is not available in system.Like multiple area may impact or ...

Aryan by Tera Contributor
  • 234 Views
  • 2 replies
  • 0 helpfuls

IP Address in payload is null

IP Address in payload is null - Name: , ClassName: cmdb_ci_ip_switch, Ip Address: null, Serial Number:, SysID: null while discovering network switches. Credentials are being used however when this issue appears it is using credential less as source. ...

Anusha261 by Tera Contributor
  • 2713 Views
  • 9 replies
  • 6 helpfuls

MID Server with self-hosted instances

Hello Guru, I have an issue with MID Server (Utah), I would like to use it to connect to Azure Cloud Discovery, meaning on internet.I have set-up a proxy server but as the Servicenow instance is hosted in a private cloud, the MID is not able to conne...

Resolved! Applicative credentials

What's the best practice for using Applicative Credentials for discovering the Oracle databases and MQ Servers. How it could be configured in ServiceNow instances and does they integrate with PAM automatically once created in MID servers. Please advi...

Sindhu G3 by Tera Contributor
  • 593 Views
  • 1 replies
  • 0 helpfuls

Resolved! Use Decision Builder with Flow Designer to pick Approvers

Hello ServiceNow friends, I'm trying to utilize a decision table to pick out up-to 5 approvers. There are potentially 50+ approvers across 50+ conditions. Some approvers repeat across the conditions. Some conditions are repeated to accommodate multip...

Community Alums by Community Alums  
  • 3375 Views
  • 8 replies
  • 3 helpfuls

Resolved! ITOM - discovery tool

Hello all, I'll start working with ITOM in couple of months, and I want to manage all computer peripherals via ITOM.Computer peripherals - docking station, monitors, keyboard, mouse etc. There is possible via ITOM to find all assets that connected to...

Tal Moshe by Giga Contributor
  • 844 Views
  • 4 replies
  • 2 helpfuls

AWS Findings not updating

Hi folks, We are having issues where our AWS findings (x_126749_aws_sc_finding) are not updating. We have findings in SNOW that were originally imported by AWS Service Management Connect as ACTIVE, but once they get ARCHIVED, they don't reflect in SN...

Agent Client Collector installation on Windows

Hi,due to a security assessment we would like to know how complex the randomly generated password of the default service user "servicenow" is that is created during installation of ITOM Agent Client Collector. We are interested in details about the c...

alexanderwi by Kilo Contributor
  • 421 Views
  • 1 replies
  • 0 helpfuls