How to read Location and Organization info from printer discovery.

ITOM-Matti
Tera Contributor

Hello everyone. We're in the process of starting to run discovery on our MFP's. The service owner has added information into them with location and organizational info, see screenshot (Screenshot is from the printer config page). OOB discovery does a great job of getting info from the printer, but Location and Organization Information is not being read, and it would be very useful to populate with in the Description field. Any tips on how I should proceed?

5 REPLIES 5

GB14
Kilo Patron

@ITOM-Matti  Thank you for your response. 
We were able to capture the information successfully during the discovery by adding some custom sensor classification, and probes.