how to retrieve record producer name is producer script?

Deepak Ingale1
Mega Sage


Hello,

I want to have a record producer name to map to particular field in my incident / request / change table.

For that I want to take advantage of Script functionality available with Record Producer. however, with the help of producer. (producer dot) I could not pull record producer name in my script.

Can any 1 help me in this case?

1 ACCEPTED SOLUTION
15 REPLIES 15

What I am thinking is to export all fields of producer table in XLS (as CSV) and then using this schema I can update my existing producers with my script (hard coded in excel cell)....


If you can wait a couple of hours I think I might have an idea.   I'll need some time to build it and document it though.


Always ready to wait for "Number 1 Expert Person's" advice without time bound


OMG....within 2 hrs you really posted it. I will test it in some demo instance and update here.