- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-22-2015 06:26 AM
Hello,
I want to have a record producer name to map to particular field in my incident / request / change table.
For that I want to take advantage of Script functionality available with Record Producer. however, with the help of producer. (producer dot) I could not pull record producer name in my script.
Can any 1 help me in this case?
Solved! Go to Solution.
- Labels:
-
Service Mapping
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-22-2015 08:50 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-22-2015 07:04 AM
What I am thinking is to export all fields of producer table in XLS (as CSV) and then using this schema I can update my existing producers with my script (hard coded in excel cell)....
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-22-2015 07:07 AM
If you can wait a couple of hours I think I might have an idea. I'll need some time to build it and document it though.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-22-2015 07:10 AM
Always ready to wait for "Number 1 Expert Person's" advice without time bound
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-22-2015 08:50 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-22-2015 09:20 AM
OMG....within 2 hrs you really posted it. I will test it in some demo instance and update here.
