Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Data import from Flexera

Hi All,We have done integration with Flexera from service now to import server data. Currently we have scheduled job in service now  and we need to run scheduled job daily .Is it possible to import data when data is triggered from flexera and we shou...

_bhishek by Tera Guru
  • 615 Views
  • 2 replies
  • 0 helpfuls

Installation of Agent in Multiple Windows Servers at Once

Hi All,I am looking to install Agent to enable Agent based Discovery in our system. Now from the ServiceNow Product Documentation I found how to install agent in a windows device. But according to the article we have to install agent in servers one b...

Tag Base Service Mapping not updating

Hi We are using Kubernetes Namespace as a tag to build the Maps.  In fact we are doing so using a scriptBelow is the script to create the map. The reason why we are doing so is when the Application Service is created (created using a scheduled flow) ...

Cherwell

Has anyone integrated ServiceNow with Cherwell?   If so, do you have any recommendations?  ThanksHank

hblair by Kilo Expert
  • 6018 Views
  • 17 replies
  • 2 helpfuls

Resolved! How to find tech stack details via discovery

Hi All, What is the way to find out the tech stack details in environment. As my client is looking for the technology information with version, patch level and linkage to application details.Currently the client is usingC#AngularJSJavaScriptADFS and ...

Display On Call User Details

Hi All,I am working on the On Call Scheduling Module for my client. My concern with this is listed below:1. How can I show the on call user details on the calendar or by hovering the mouse pointer over the user name?2. How can I display contact numbe...

Resolved! Auto populate the computer name field

I'm creating a catalog item wherein I need to auto populate the computer name field and the type of my computer name field is lookup field. I'm having a hard time with the catalog client script and script include. Can someone help me with this since ...

sailor_moon by Tera Contributor
  • 1300 Views
  • 11 replies
  • 1 helpfuls

how to map impacted services on alert table

Hi whenever the alert is created the impacted services is showing none with null result even though service mapping is enabled but we want this impacted services to work on alerts(Related list) from (cmdb_ci_service_discovered) table. without this im...

sRavani42_0-1670300726236.png sRavani42_1-1670300829681.png

How to populate alert impacted services??

Hi All, Need some guiding here. I have an alert which has its configuration item populated with a CI item. Open in dependency view, i can see that CI and its parent(calculated applicate service CI). But when looking at Impacted Services, nothing is p...

Dav123123213_0-1669774178078.png

Resolved! Alert CI binding

HiHow to bind the CI's of Vmware virtual machine instance and DNS name classes to the Alert table. If CI binding(CI identification/ CI field Matching) is possible means, kindly guide us to make it possible.  Thanks,

Premnath M by Tera Contributor
  • 1582 Views
  • 3 replies
  • 1 helpfuls

Failed to establish SSH connection to x.x.x.x Failed to establish SSH connection to x.x.x.x IO error received from remoteConnection reset [java.net.SocketException]

Hi All, we are working on service mapping for one of the Business service we are getting this issue.It is showing as Generic application. We are getting this issue"Failed to establish SSH connection to x.x.x..x. Failed to establish SSH connection to ...

pavanyuvi by Kilo Contributor
  • 3994 Views
  • 3 replies
  • 0 helpfuls