Hi All,We have done integration with Flexera from service now to import server data. Currently we have scheduled job in service now and we need to run scheduled job daily .Is it possible to import data when data is triggered from flexera and we shou...
Hi All,I am looking to install Agent to enable Agent based Discovery in our system. Now from the ServiceNow Product Documentation I found how to install agent in a windows device. But according to the article we have to install agent in servers one b...
We have a series of schedules created via Cloud Management wizard. What tables do I need to export that schedule to another environment? Update sets didn't catch it all. I exported the discovery_accel_config and cmp_discovery_ldc_config and my sche...
Hi We are using Kubernetes Namespace as a tag to build the Maps. In fact we are doing so using a scriptBelow is the script to create the map. The reason why we are doing so is when the Application Service is created (created using a scheduled flow) ...
Has anyone integrated ServiceNow with Cherwell? If so, do you have any recommendations? ThanksHank
Hi All, What is the way to find out the tech stack details in environment. As my client is looking for the technology information with version, patch level and linkage to application details.Currently the client is usingC#AngularJSJavaScriptADFS and ...
Hi All,I am working on the On Call Scheduling Module for my client. My concern with this is listed below:1. How can I show the on call user details on the calendar or by hovering the mouse pointer over the user name?2. How can I display contact numbe...
Difference between probe and pattern horizontal discovery. andwhy the maximum used Pattern is horizontal in real-time scenarios?
I'm creating a catalog item wherein I need to auto populate the computer name field and the type of my computer name field is lookup field. I'm having a hard time with the catalog client script and script include. Can someone help me with this since ...
Hi whenever the alert is created the impacted services is showing none with null result even though service mapping is enabled but we want this impacted services to work on alerts(Related list) from (cmdb_ci_service_discovered) table. without this im...
Hi All, Need some guiding here. I have an alert which has its configuration item populated with a CI item. Open in dependency view, i can see that CI and its parent(calculated applicate service CI). But when looking at Impacted Services, nothing is p...
Hello, Does discovery still update the retired CIs? Thanks!
HiHow to bind the CI's of Vmware virtual machine instance and DNS name classes to the Alert table. If CI binding(CI identification/ CI field Matching) is possible means, kindly guide us to make it possible. Thanks,
We are testing Azure cloud discovery in our environment. We already have Cloud Management configured for AWS and it is working fine. However, for Azure we are running into an issue. Whenever we click on discovery datacenter we are getting an error - ...
Hi All, we are working on service mapping for one of the Business service we are getting this issue.It is showing as Generic application. We are getting this issue"Failed to establish SSH connection to x.x.x..x. Failed to establish SSH connection to ...
