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‎01-22-2015 06:26 AM
Hello,
I want to have a record producer name to map to particular field in my incident / request / change table.
For that I want to take advantage of Script functionality available with Record Producer. however, with the help of producer. (producer dot) I could not pull record producer name in my script.
Can any 1 help me in this case?
Solved! Go to Solution.
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Service Mapping

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‎01-22-2015 08:50 AM
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‎01-28-2021 07:57 AM
Sorry, just seeing this now. the parameter sysparm_id works for native interface, but not portal. You can use something like:
current.field = RP.getParameterValue('sysparm_id') || RP.getParametervalue('sys_id'); to accept whichever parameter it is.