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Resolved! How to Consume Azure REST API in ServiceNow OutBound REST Message

I need to call following azure API from ServiceNow REST Message. https://management.azure.com/subscriptions/{subscriptionId}/resourceGroups/{resourceGroupName}/providers/Microsoft.Compute/virtualMachines/{vmName}/start?api-version=2021-03-01 What are...

Narasinhak by Tera Expert
  • 3800 Views
  • 6 replies
  • 3 helpfuls

Resolved! SNMP discovery is failing with UNIX classification

Hi Experts,While I am trying to discover few SNMP devices, it is getting failed with following messages"Active, couldn't classify: Can't connect SSH, now finished""SSHCommand: No valid credential found for types [SSH Password,SSH Private Key]"...I ca...

Rakesh16i by Kilo Expert
  • 8141 Views
  • 12 replies
  • 11 helpfuls

Resolved! Retiring CIs, Hosted OS server and Virtual Instance

When a Virtual Hosted OS Server is retired, does the Virtual Machine Instance get retired? For example, when retiring a Windows Server our automation properly set the status / operational status to retired. However, in the VMware Virtual Instance tab...

Resolved! Discovering Riverbed devices

Hi,I am looking for some help in discovering Riverbed Network devices. Please guide me if someone has acheived it.Regards,Rakesh

Rakesh16i by Kilo Expert
  • 7160 Views
  • 20 replies
  • 10 helpfuls

Resolved! Transform Map needed to update Reference field

Hi , I need transform map to update the reference field. I have the excel sheet it contains the data .   I need this to be updated on the Maintain Items reference field         

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Saib1 by Tera Guru
  • 2357 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to show all SSO and non-SSO users

Hi Admins I am looking for a way to list: All users using SSO for loggin on to the system.All users NOT using SSO for loggin on to the system. Is there a way to get such an overview? Greets Wim

Wim2 by Kilo Expert
  • 7500 Views
  • 11 replies
  • 7 helpfuls

Resolved! ACC Agent not being added to sn_agent_computers_connected_to_agent

We are PoC'ing the ACC agent. We have it installed on one PC and that PC is in sn_agent_cmdb_ci_agent but we don't see a corresponding record in sn_agent_computers_connected_to_agent. It seems the record in sn_agent_computers_connected_to_agent is ne...

chuckn by Kilo Guru
  • 3136 Views
  • 5 replies
  • 0 helpfuls

Windows OS version Discovery

OOB ServiceNow disocvery uses Win32_OperatingSystem.Version WMI path to find the version of Operating System. With this it is getting the version something like "10.0.15063" for a windows machine. With winver command on the machine, I can see the ver...

Resolved! Found duplicate records in lookup table [cmdb_serial_number] using fields [serial_number,serial_number_type] and reference field [cmdb_ci],Too many other errors,Abandoning processing payload item '{"className":"cmdb_ci_ip_address","values":{"discover

Hello All,  I have a query, during a discovery of a IP switch (Cisco Controller) I faced a CI Identification error. The error is defined as follows, can someone please help on this urgently?  I am using the OOTB Network switch pattern for the same. T...

Shantanu1 by Tera Guru
  • 2554 Views
  • 2 replies
  • 0 helpfuls

How to make MID server failover

Hello Team,   I have a question regarding failover cluster configuration for MID server. The customer is using external data sources(JDBC connection) with the MID server.   Per product document, For performance and reliability reasons, these data so...

Jae1 by Giga Contributor
  • 3003 Views
  • 3 replies
  • 3 helpfuls