how to send an email notification to the requester (person signed into service now)

[tcotton]

I am attempting to create an email notification that will send an email to the submitter of a task (the person logged in).   However I am unclear how to assign it.

[sachin_namjoshi]

There are multiple ways to achieve this.

- You can refer Caller_id column on table in user/groups in fields section of email notification.

- You can create email template which contains caller_id field and refer email template in email notification.

Regards,

Sachin

[amlanpal]

Hi Terrell,

Could you please confirm this from the Email Logs. What is the 'Type' is showing? Moreover, I would suggest you to check 'Send to event creator' and retest this.

Thanks,

Amlan