Toronto - 11 September 2025 (Registration Link TBA)
Good day All, Is the subject event taking place in Toronto this year? If yes, please provide the link so people can register. Thank you
Forum Posts
Resolved! Delimited Text Parsing Strategies
Question 1) When using a Delimited Text Parsing Strategy, what delimiter andposition will parse 2014 from the string? 2014/02/07-17:49:36 A. Delimiter of space and position 1B. Delimiter of / and position 0C. Delimiter of / and position of 1D. Delimi...
Resolved! Service Mapping of Applications hosted on Kubernetes without using Tag-based method
Hello May I know if it's possible to do create service maps on applications hosted on Kubernetes without tag-based approach and also could someone please explain how we can map Kubernetes components like PODs and NODEs on a Service Map ?We currently ...
mid server on windows 10 requires minimum os windows server 2012
how to solve mid server on windows 10 requires minimum os windows server 2012 error plz check attached image
Printers discovery in Discovery Schedule vs Quick Discovery
Hello all, I have encountered a problem while discovering printers in CMDB. Printers are not being discovered in the discovery schedule, whereas Quick Discovery finds and successfully discovers them. Can anyone help me understand this issue? Is there...
Agent Client Collector - Visibility for SAM
I am working with ACC-V (Agent Client Collector) to capture installed software usage and metering data. Having completed the prerequisites, I now need to install the OSQuery daemon for SAM basic metering and total usage on a test laptop (Linux and ma...
Discovery issue with NetApp Storage Cluster-Mode Pattern
Hi Experts, I am trying to discover a storage device and I do see the classification is working as it is getting OID data. However, the device is not being created in the cmdb table. Error: Identification Engine: Discovery status is FAILURE, CI Type ...
I want to discover Aruba WAP
HI team, I have a requirement to discover Aruba WAP. I assume to achieve this we would need to discover controller handling SNMP. Can anybody provide me with guidance on this. Any help is much appreciated.
Event Management - Alert handling
We are attempting to configure event/alert management rules and actions for a particular monitoring tool. We have the events coming into ServiceNow and we have event rules being applied. On the associated alerts, we are seeing a behavior where an eve...
Window server host name is incorrect in ServiceNow discovery
Name of the windows server is reflecting its IP address rather then the name of the CI, as checked same ip we are getting the correct name for the Virtual machine but the name is getting changed for the windows server .Cna someone help with the solut...
When I run Service Mapping, I receive an error: Invalid identification engine payload of endpoint
When I run Service Mapping, I receive an error with for entry point: Invalid identification engine payload of endpoint .
ACC-V can provide deeper data ?
In Ask the Experts session - https://www.youtube.com/watch?v=ulwFn30wMrwat 23:00 min It is mentioned as - Use ACC-V for deeper insights, more granular data etc. Is that true?
Resolved! Service Mapping
In Service Mapping, which one of the following is true if a targethost is already discovered and in the CMDB?A. The host will be deleted in the CMDB and a new host recordwill created during Service Mapping discoveryB. The host will be immediately red...
Resolved! Event/Alert correlation based on alert description
Hello All,I have a requirement to correlate or group events/alerts based on their descriptions, provided they originate from the same location and organization.For example, alerts with descriptions such as "device down", "CPU high", or "memory high" ...
Resolved! Servicenow Discovery
Hello Folks,Can anyone tell what is the difference between "Active" & "Alive" in the Discovering any Device across the customer environment.Thanks