I am trying to discover PDUs in ServiceNow discovery, it will taking 0 OID's as input for SNMP PDU.

[Community Alums]

We trying to Discover PDUs in ServiceNow, its taking 0 OIDs as input for SNMP PDU probe and its creating blank CI in ServiceNow PDU  table without name and other details. Can you please help me on this. Thanks in advance.

[Somnath Shilimk]

What is result of SNMP Identity ? 

Is your PDU's OIDs present in SNMP OID List ?

example for which table to check.

[Community Alums]

Hello Somnath 

Thanks for the reply, I checked SNMP OID list, its available. and please find the discovery logs screenshot here.

Its creating record in PDU table but name is blank(empty).

[Community Alums]

 

Hello Somnath 

Thanks for the reply, I checked SNMP OID list, its available. and please find the discovery logs screenshot here.

Its creating record in PDU table but name is blank(empty).

[rakesh1809]

Hi Dhana, I would like to check if you have any success with the discovery of the devices I have the same issue for the Enlogic Devices where a blank CI is being created, Validated the OID's and loaded the MIB module successfully but no luck in retrieving the field data.

Thanks,

Rakesh