I had a request to change the Flag Article button to Report Article within knowledge Base articles, after reading around in the ServiceNow community, I located that this can be done by editing the UI Script — KBViewArticle, However with my JavaScri

[clivebushell]

I had a request to change the Flag Article button to Report
Article within knowledge Base articles, after reading around in the ServiceNow
community, I located that this can be done by editing the UI Script —
KBViewArticle

However with my JavaScript skills being zero the code now
seems to have a problem, causing the top four icons to no longer work on
knowledge base articles, please could you take a look and offer any help?

Many thanks

[Chuck Tomasi]

Can you provide some additional details on what you are trying to accomplish? Details (table names, catalog items, etc) are encouraged. Screen shots are always appreciated.

[clivebushell]

Hi Chuck,

Thanks for your reply, just added a screenshot of the JS.

I am trying to rename the Flag article button to Report article

Kind regards

Clive

[Chuck Tomasi · Accepted solution]

Thank you. The easiest way is to update the corresponding entry in the System UI> Messages table. Use the following URL to change the Message (not the key) field. Substitute YOURINSTANCE for your instance name.

https://YOURINSTANCE.service-now.com/nav_to.do?uri=sys_ui_message.do?sys_id=5a3e83f0ff201000dada1c57...

[clivebushell]

Hi Chuck,

Before I try and rename the button again, I need help to try and get the buttons on the KB Article pages working again, at the moment you click and nothing happens

     
  I'm guessing its to do with this?

 
  Kind regards

Clive