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Resolved! cmdb integration from datadog by Service Graph Connector.

Hi all, Customer wants to integrate CMDB Ci from datadog.It seems like integration is possible from service graph connector.Is it possible to integrate only a part of CIs in datadog, not all of it? Regards,Hank Woo.

Hank Woo by Tera Guru
  • 1302 Views
  • 2 replies
  • 0 helpfuls

CI Relationsship editor in workspace UI?

Hi, I can not find a way to manager CI relationships from the SOW or CMDB Workspace. Am I missing something or am I actually required to go to the core ui to manage CI relations which would be a big negative.Please enlighten me

relationship between alm_asset and cmdb_model tables

Hello,I'm interested in understanding the purpose and connection between the "alm_asset" and "cmdb_model" tables. Could you please provide information on what data these tables store, their respective uses, and how they are related to each other?Than...

liams by Kilo Contributor
  • 1527 Views
  • 3 replies
  • 1 helpfuls

Alert suppression

For Alert suppression - What if you want to suppress alert generation during the maintenance schedule set on the CI regardless of a change request being created.  We have some devices that reboot every night and we keep getting alerts for them and th...

Jyoti11 by Tera Contributor
  • 911 Views
  • 3 replies
  • 0 helpfuls

Sorting log entries by actual creation order?

I'm currently working on a reasonably advanced script, and due to the lack of any other method for debugging I'm using the good old lots-of-logging technique.However, it seems that timestamp granularity in ServiceNow's syslog table is only down to th...

mike_sol by Giga Contributor
  • 2659 Views
  • 9 replies
  • 9 helpfuls

Resolved! ITOM Discovery Best Practices for Linux Servers

In today’s dynamic IT environments, maintaining an accurate and reliable Configuration Management Database (CMDB) is critical for effective IT Operations Management (ITOM). For organizations leveraging ServiceNow ITOM Discovery to manage their Linux ...

BillMartin by Mega Sage
  • 1980 Views
  • 2 replies
  • 3 helpfuls

Discovering ALL Interfaces on a Firewall

Hi, With Firewall Discovery Patterns it seems that the only interfaces that will be created are Network Adapter with IP Addresses and that any Layer 2 interfaces where no IP Address exists do not get created. Am I missing something and do these get c...

Sensor Error when Processing

Hello Experts. While doing discovery I am getting below Sensor processing error:  Sensor error when processing Horizontal Pattern: -----------------------------Stack:com.snc.sw.resulthandlers.HorizontalDiscoveryResultHandler.isHostItemsContainsErrors...

How to tell when a Business Application was last Data Certified

We have just deployed Enterprise Architecture into our environment, We have uploaded all our Business Applications and have sent out Data Certifications to get the majority of the additional Bus App data updated by the IT Application Owners. As this ...

simonorange by Tera Contributor
  • 337 Views
  • 1 replies
  • 0 helpfuls