I want to hide "priority group" field in express list in service operation workspace

[Gattu Divya1]

I want to hide "priority group" field in express list filter in service operation workspace

[Ankur Bawiskar]

@Gattu Divya1 

did you check this?

Filter the Express List display by adding or removing fields 

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[Gattu Divya1]

This is applicable only for me, I want to remove it for all users

[Ankur Bawiskar]

@Gattu Divya1 

then you need to deep dive into UI builder and see how it's coming?

may be you can duplicate the variant and hide it

The link talks about some changes, did you check it has some relation to user preferences?

if yes then may be you can add user preferences for all users by keeping it as system

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[Tanushree Maiti]

Hi @Gattu Divya1 

Refer  servicenow Documentation on it: Configuring Express List views for users and user groups 

Filter the Express List display by adding or removing fields 

• Navigate to Workspaces > Service Operations Workspace.
• Click the Express List icon in the primary navigation panel on the left.
• In the left-hand filter pane, click the Edit filter attributes icon (gear/settings icon).
• An Edit filter attributes dialog box will open showing a Fields tab.
• Locate the Priority / Priority Group field in the right-side Selected columns list.
• Click the remove button to move it back to the left Available columns list.
• Click Save or Apply to update the filter pane layout.