I want to integrate Zabbix and ServiceNow
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09-02-2024 05:54 PM
I would like to use Webhook to receive events from Zabbix in ServiceNow.
However, the ServiceNow documentation only has information for pulling via a MID Server.
The Zabbix documentation describes how to integrate using Webhook.
【Questions】
・How do I configure ServiceNow to receive events via Webhook?
・If I receive events from Zabbix in ServiceNow's event table, where do I need to convert the event fields?
Zabbix documentation:https://www.zabbix.com/integrations/servicenow

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09-23-2024 02:08 PM
Hi @masahironaka ,
The Zabbix doc you referred is to create incidents in ServiceNOW.
For ITOM Event Management, we use pull connector, to retrieve Zabbix events.
Please refer to the following doc, below:
Please mark the answer correct/helpful accordingly.
Kindest Regards,
Rodrigo Donnangelo