Ignore creation of records based on CI name in MSSQL Instance Discovery

[Suvetha S]

In the MSSQL Instance class there are several records that contain the name “LOCALDB#” and “MICROSOFT##WID”, is there a way to have ServiceNow not create these records? We do not want these records to be created. Please advice. 

[Fabian Kunzke]

Hey Suvetha,

If you want to generally prevent datasources of any kind to create these instances, you should instead create a business rule, preventing the insert of such database instances.

NOTE: i would advice against this option. I understand, that these records may be confusing and unneeded, however the job of the CMDB is to always reflect the truest possible state of reality. And this usually includes annoyances like these. Rather, advise your stakeholders as to why these records exist and how to use filters to "ignore" them.

Regards

Fabian

[AJ-TechTrek]

Hi @Suvetha S ,

What is the way to creating these record , if discovery please check the IRE Rules for that.

Also if any datasource creating these record, Check IRE as well as you can create a Business rule to prevent to create the Records.

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.

Thanks

Ajay