In AIX Server when i am trying to do discovery i am receiving an error message unix team confirmed it is Ksh shell running on that server and the credentials are validated but still i got an error message . please help me with this issue

[venkatesh adith]

warning message -1 

No shell detected and probe parameter 'allow_unsupported_shells' is set to 'false'

warning- message-2

Exit status: 255
WARNING: Your password has expired.
Password change required but no TTY available.

[Nick89]

Hi venkatesh,

try to set the "allow_unsupported_shells" in the discovery pattern (see https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/discovery/reference...).

If you have the credentials and try to login by yourself. Maybe you have no home directory with your user or something else is broken on the Unix side.

Regards,

Nick

[Ashutosh Munot1]

Hi,

This supported shell parameter can be added to the MID Server. We have 3 shell supports oob. 

We have added this below shells:

Thanks,
Ashutosh