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HTML in reports/list views

We have several fields in which have enabled HTML in order to give our end users a "pretty" view of data on a homepage. It works great on that page but when you look at the data in reports or list views the HTML tags display making the data difficult...

cdunn by Kilo Contributor
  • 4109 Views
  • 11 replies
  • 5 helpfuls

Resolved! Alert Management Rule Not Executing

Hello, I am testing Datadog event integration with ServiceNow.  I am able to get a Datadog event to create a ServiceNow event and then an alert, but I can't get it to turn into an Incident no matter what I do. In the Alert Management Rule, I created ...

Minh2 by Tera Expert
  • 2454 Views
  • 14 replies
  • 3 helpfuls

HP ILO device discovery in Servicenow

Hello All We want to disocover the HP ILO device which are appliance in nature.We are getting below error when trying discover.Can someone please help met to fix?What configuration needed for this?  

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salu by Mega Guru
  • 5806 Views
  • 17 replies
  • 3 helpfuls

No results from Credential Test

I'm trying to run a credential test against several credentials, but it keeps running without giving any result.Any idea on getting this to work?

chinthaka by Tera Contributor
  • 370 Views
  • 2 replies
  • 1 helpfuls

Resolved! How to Stop Discovery from Populating the Location on CIs?

Hi - is there an easy way to prevent discovery from populating the location on the ci except removing the location from discovery schedule? Like a system property or something else? Appreciate any insight!

RK25 by Giga Guru
  • 848 Views
  • 3 replies
  • 3 helpfuls

Return multiple values from Glide Ajax

Hi all,  I have a requirement like to return multiple values from script include at a time from glide ajax call and I have to store those values in different variables.Can anyone please let me know how to write a script.  I am calling Script include ...

msrishilpa by Mega Expert
  • 33965 Views
  • 10 replies
  • 65 helpfuls

Suppress Message Kubernetes Discovery and Schedule Creator

Hi All, Is it possible to suppress this Message from the Discovery Log, we're not ready yet to enable sn_itom_pattern.k8s_create_schedule_enabled in system properties for Kubernetes Discovery - when we get around to it then we will. The logs are fill...

Jimbo2 by Tera Contributor
  • 520 Views
  • 1 replies
  • 0 helpfuls

Azure Discovery Issue on Utah

Hi All,When I tried configuring  the Azure discovery then the firdt error I got on the discovery home console was "Required attribute datacenter_type is missing for CI Type cmdb_ci_cloud_service_account" based on that error I further debugged the Ser...

Abhishek41 by Tera Contributor
  • 574 Views
  • 1 replies
  • 0 helpfuls