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Resolved! Secret Management in PDI

Hello Everyone!I am trying to test Secret Management in my PDI. However in PDI, only the Secret Management core plugin is available but I need to test the enterprise version of the same. Is there a way to download the enterprise plugin in PDI? I have...

Resolved! Licensing for Java on MID Server

All, I have a question about the version of Java that is run by the MID servers WRT licensing.  Is it dependent on the client to make sure that they have licensing for that version of Java running on the MID servers?  Or does ServiceNow provide the l...

dmatasek-cdw by Tera Contributor
  • 2314 Views
  • 2 replies
  • 0 helpfuls

Resolved! Zabbix Connector - Connection test failed: RESPONSE ERROR

Hi I'm trying Event Management.When I configured the Zabbix connector and tested the connection, I encountered the following error:Connection test failed: RESPONSE ERROR : < Code - -32602 > < Message - Invalid params. > < Description - Invalid parame...

kawamura by Tera Contributor
  • 3210 Views
  • 3 replies
  • 1 helpfuls

Need to stop submit timecards on project tasks

Hello, Some end users are able to submit the timecards on project tasks. We need to restrict to submission of the time cards when the project task is closed. if we restrict, does it affect any other functionalities? Thanks in advance

Rama Rao by Tera Contributor
  • 1468 Views
  • 3 replies
  • 0 helpfuls

ServiceNow - MID Server Communication

Hi All,Please share inputs on how an AMB message is sent to the MID Server’s channel.ServiceNow portal says:"The MID Server opens a persistent connection to the instance through the Asynchronous Message Bus (AMB) Client and listens on the /mid/server...

Azure Subscription Discovery fail with an error

When I click  on Discover Datacenters It shows this error 'Error :Failed to process the payload for translator List_Datacenters_Response_Processor com.snc.cloud.mgmt.modules.svccatalog.orchestration.BPOException: Failed to process the payload for tra...

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____39 by Tera Contributor
  • 1444 Views
  • 4 replies
  • 1 helpfuls

Hardware Asset - State & Substate

For a hardware asset, how do I add a new substate to an existing state, and how do I add a new state?   Want to use the "stockroom" feature and have a custom value for something that is "in stock".  Replies are appreciated.  Thanks.

KenMoore by Kilo Explorer
  • 3519 Views
  • 3 replies
  • 0 helpfuls

S NOW with sap grc integration.

Need to link a SAP GRC request with a SNOW request we have couple of options and process flow is Option 1Save a SNOW request --> on save , trigger a SAP GRC ARM (ACCESS REQUEST FORM) (synchronous call ) and get the GRC#.Trigger a url using this grc# ...

Resolved! Integrating Aws with Service Now Via MID Server

Hii Community, Hope you all are doing well, I need to integrate. ServiceNow with Aws via Mid Server, so please let me know what the best practice or steps for accomplishing this task.  Thank you. Yours Sincerely, Zaid M Khan (gs.info.Servicenow Devel...

Zaid Mansoor by Tera Contributor
  • 2131 Views
  • 2 replies
  • 1 helpfuls

backup server discovery

Hi All, We have some back up servers of make & model as Veritas & Flex 5340HA. Can this be discovered  via ServiceNow discovery.

KanishkaRoy by Tera Contributor
  • 1500 Views
  • 4 replies
  • 0 helpfuls

My Vcenter is not discovering some ESX Servers

Hi All,  My VCenter Discovery for ESX Servers is not working fine.  I am on San Diego Patch 3 on all my instances (PROD, UAT and Dev) Now, the VMware credentials i am using for VCenter discovery have admin previleges. Also, it is not a case where the...

kauzi007 by Tera Contributor
  • 1227 Views
  • 3 replies
  • 0 helpfuls