Powershell error : 'A connection to the directory on which to process the request was unavailable. This is likely a transient condition

Mohita Mohindro
Tera Contributor

 

 

 When multiple(more than 20) orchestration requests (like group Creation) are submitted in ServiceNow(using add to cart and then checkout at the same time) within a short time span i.e. 1 min the 15 out 20 requests reports an error i.e. ''A connection to the directory on which to process the request was unavailable. This is likely a transient condition.''

This seems to be AD limitation as per to KA on hi i.e.  https://hi.service-now.com/kb_view.do?sysparm_article=KB0761117

Instead of modifying configuration in AD,is there any other way to avoid such errors?

1 REPLY 1

Ashutosh Munot1
Kilo Patron
Kilo Patron

HI,

Unfortunately no. You can check in workflow if the request is already submitted then wait for like 10secs 0r 20 secs before triggering the second orchestration activity.


Thanks,
Ashutosh