Powershell error : 'A connection to the directory on which to process the request was unavailable. This is likely a transient condition
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07-07-2020 02:57 AM
When multiple(more than 20) orchestration requests (like group Creation) are submitted in ServiceNow(using add to cart and then checkout at the same time) within a short time span i.e. 1 min the 15 out 20 requests reports an error i.e. ''A connection to the directory on which to process the request was unavailable. This is likely a transient condition.''
This seems to be AD limitation as per to KA on hi i.e. https://hi.service-now.com/kb_view.do?sysparm_article=KB0761117
Instead of modifying configuration in AD,is there any other way to avoid such errors?

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07-07-2020 04:05 AM
HI,
Unfortunately no. You can check in workflow if the request is already submitted then wait for like 10secs 0r 20 secs before triggering the second orchestration activity.
Thanks,
Ashutosh