In module 6 - Task Create iTunes Process Classifier, iTunes@itom-df-window doesn't appear.

[WilfridD]

The application iTunes@itom-df-windows doesn't appear in ''Configuration > Applications''. 
And it isn't also viewable in the dependency relationship. 
How to remediate to the  situation ? 

[Mannapuram]

@WilfridD Did you configure the Process classifier correctly? After you configure the process classifier, you need to re-run the Discovery. 

This will identify the process running on the machine. 

[WilfridD]

I did. 
First with this condition :  Name | contains | iTunes | AND | Parameters | does not contain | Helper
and in a second time with this : Command | contains | iTunes | AND | Parameters | does not contain | Helper 

No change has been noticed. 

[Mannapuram]

@WilfridD  Hope you ran discovery again after configuring this step. Also, you can try modify the first one by making it just

Name|contains|iTunes

With this, 2 processes will be identified and then you can add extra condition 

AND|Parameters|does not contain| Helper

This will make sure only one process is identified. 

Can you please share a screenshot of the process classification. 

[Bhuvan]

@WilfridD 

Follow below article

https://www.servicenow.com/community/service-graph-connectors-forum/discovery-fundamentals-on-demand...

If this helped to answer your query, please mark it helpful & accept the solution. 

Thanks,

Bhuvan