Incidents are not creating

[mirza_saquib]

 Hello,

I am facing an issue that sometime incidents are not creating. I have checked all the filters but there is no issue. I am attaching the screenshot for the reference.

Thanks & Regards

Mirza Saquib Beg

[mirza_saquib]

Some is creating and some are not with same description.

[Saiganeshraja]

Are you creating the incident with the help of create incident UI action or alert management rules ?

[mirza_saquib]

Alert Management Rule. Sometime Alert Execution Start and sometime it is not. I am not able to find out the root cause.

[Saiganeshraja]

which means your alert management rule condition is failing.

can you debug and check whether alert rule is triggered or not.