Info MessageAgent {0} cannot be found in the MID server table

[Marius Scutaru]

Hi, everyone!

While Validating a new mid sever I get this message: 

Info MessageAgent {0} cannot be found in the MID server table.

At the same time, in Event Management I get this alert:

There is an error in the MID server: WARNING: Skipping adding DOLY-TS\sams : DOLY-TS\sams: No mapping between account names and security IDs was done.

I get there's some sort of issue with the account the mid server uses on the local machine but can't figure out what. Already retried it 4 time with different users.

Thoughts?

Thanks!

[Masoom_Patthan]

Hi Marius,

Experiencing the same MID Server validation issue. Got the Info Message "Agent {0} cannot be found in the MID server table" 

I tried with different users, and with different VM but no luck. Any insights?

Regards
Masoom Khan

[AJ-TechTrek]

Hi @Marius Scutaru ,

Please check the User which is configured to create a Mid Server having mid_server role, also check the user which you using to configure the window server.

1. Run the  batch file C:\MID Servers\Ballad DEV\agent\bin\UninstallMID-NT.bat to remove the old Windows Service. 

2. Open the file C:\MID Servers\Ballad DEV\agent\conf\wrapper-override.conf, then Edit the line: 

    wrapper.displayname=ServiceNow MID Server_NEW_MID_SERVER_NAME_HERE

3. Save the file. 

4. Run the file C:\MID Servers\Ballad DEV\agent\bin\InstallMID-NT.bat to install a Windows Service with the new name.

Also refer the below docs, which may help you.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0661756

https://www.servicenow.com/community/itom-forum/miduserconnectivity-mid-server-user-issue/m-p/973077

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024

[Alexey Kazmin · Accepted solution]

Hi Marius, 

had the same issue today.

Seems like problem  with   Validate UI action.

If you validate your MID server from List view, all should work as designed.

[IndianaJones]

This solved my issue, thanks!