Integrating SCCM with ServiceNow for managing server patches

[karim]

Good Afternoon,

Can someone help me to find any documentation for integrating SCCM with ServiceNow for managing server patches ?? 

Thanks in advance 

[Patrick DeCarl1]

When you say managing server patching what do you mean? Pull in patch data or have SN integrate with SCCM to kick off patching? Link below shows OOTB integration for SCCM to pull in CI data. 

https://docs.servicenow.com/bundle/newyork-platform-administration/page/integrate/cmdb/concept/c_Mic...

[Ashutosh Munot1]

Hi,

We are using Orchestration alongwith SCCM to trigger a patch on particular device. 

Thanks,
Ashutosh

[karim]

 Hi Ashutosh,

Are you feeding any patching data into ServiceNow using SCCM ??

For example - Critical patches, Patch status...

I am trying to populate patching data on the server's form.

Ty 

[Ashutosh Munot1 · Accepted solution]

HI,

For windows server we do it using Discovery. We have a custom probe to fetch this details. We have a powershell command for fetching this details.

But you can also talk to SCCM database guys. You will have to adjust the query to fetch this attribute from database. We are talking some attribute which are not available with OOB Sccm Query.

So talk to SCCM guys if they can give you some custom query and is there any table which is maintain to hold patch details.

Thanks,
Ashutosh