For a hardware asset, how do I add a new substate to an existing state, and how do I add a new state? Want to use the "stockroom" feature and have a custom value for something that is "in stock". Replies are appreciated. Thanks.
Need to link a SAP GRC request with a SNOW request we have couple of options and process flow is Option 1Save a SNOW request --> on save , trigger a SAP GRC ARM (ACCESS REQUEST FORM) (synchronous call ) and get the GRC#.Trigger a url using this grc# ...
Is there anyway to create relationship for host and application with different source in CI Class manager ? ( not discovery source or SCCM source)
Hii Community, Hope you all are doing well, I need to integrate. ServiceNow with Aws via Mid Server, so please let me know what the best practice or steps for accomplishing this task. Thank you. Yours Sincerely, Zaid M Khan (gs.info.Servicenow Devel...
Hi,I am looking for an easy way to extract my Alert Management Rule so a human can understand it.A way we can document what we have done into a confluence type of page.Thanks
Hello, Can some one kindly help on how to retrieve and populate the Node field from "firstLevelContainerId": field variable of 3rd String I.e sbsv2corpinfra which is again in double quotes.when i tried with all types of expression, still posting <<un...
Hi,What does the svcName (service name) variable refer to? What should I specify there?Besides the hostname and svcName, are there any other prerequisites for Alert Remediation?If anyone has any real-time scenarios or demos related to Alert Remediati...
Hi All, We have some back up servers of make & model as Veritas & Flex 5340HA. Can this be discovered via ServiceNow discovery.
I'm stumped.I'm trying to create a pattern for proxmox similar to how RHV and other cloud discovery patterns run. Should be pretty simple, but I'm getting stuck w/ the Authorization. To authenticate, i'm using a Proxmox token.Everything works great w...
Hi,I am running cloud-based discovery on Azure cloud. We are getting the subnet details on "cmdb_ci_cloud_subnet" table. However, "available Ip count" field is not getting populated. Can someone please suggest what would be the best possible way to g...
Hi All, My VCenter Discovery for ESX Servers is not working fine. I am on San Diego Patch 3 on all my instances (PROD, UAT and Dev) Now, the VMware credentials i am using for VCenter discovery have admin previleges. Also, it is not a case where the...
I want to pass two values from onchange client script and get their company values from the script include. what is the best approach. Client script: function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue...
Team,we are doing service mapping. We have 4 MID servers according to DC & Application Servers are also divided DC wise.When we do application mapping in sys_properties we have to define specific MID server & do mapping. Whats the best way to configu...
We are preparing to start using winRM in our environment because the Windows Engineers are telling me that wmi will be disabled in our environment soon. If I move forward with making this change to winRM, are there safe steps to back out the change ...
Does anyone know how to update the last review date that is in the services table? I am trying to use it for a data certification process of recertifying application services and I want to put the completed date in the last review field so I know how...
