Resolved! Logging onto Target Instance after Cloning
If we clone Prod to Dev instance, will we then have to log onto the Dev instance with our userids and passwords that were used to logon to the Prod instance?
Forum Posts
Scheduled template that generates a change on the third Tuesday of every month
Hi - We are looking to schedule a template that generates a change on the third Tuesday of every month with the same planned start/end times (Thursday 03:30-03:40). Scheduling the template works just fine but getting it to run on only the third week ...
Storage Volume Discovery
We are investigating the storage volume class in the CMDB and found that the following class are not populated:NFS File SystemSMB File SystemFile System SnapshotNetapp VolumeNutanix Storage ContainerRubrik Volume GroupCan anyone point me to the right...
Resolved! Automatic choose Certificate Routing Policy on Automated Flow Certificate
Hi!We are about to start with the Automated flow in Certificate and Inventory management app.I have one question.in the form for Request new Certificate we have configured 2two Routing policies, both for CA Microsoft CA, but different templates.So wh...
How to Download Attachment from a URL
Spoiler I have done a third party integration. They are sending a URL which, I store in a URL field. Now, how can I download and attach the file in existing record?
Resolved! Alert executions not triggering when the state of the alert is updated
Hi Community, I am looking for an solution when I am trying to update the state of the alert, Alert executions were not triggering and its not calling the flow. Steps to reproduce: 1. Triggering an event manually through REST API and event processin...
SNMP Discovery of Windows Servers
Hi I would like to discover Windows servers using SNMP :- SNMP credential works fine for servers - I prioritized SNMP classification over Windows classification However , when i try to discover a Windows server , the process failed after SNMP class...
Resolved! Is it possible to use an Azure System Assigned Managed Identity for discovery of Azure cloud resources?
HI All, We're looking to start Discovery in our Azure space and our Cloud Infrastructure team's preference would be to use a Managed Identity instead of a Service Principle.Is this possible at all? I'm aware that the documentation for San Diego/Rome ...
Turned OFF VM instances causing impact on ITOM licensing
Hello Experts,We have a situation where Turned OFF VM instances are causing ITOM licensing impact. We need to run discovery on Vcenter to discover physical hosts (ESX/ ESXis). However along with it all VM instances also gets discovered.We have turned...
Discovering Intrusion Prevention System Sensor
Upon running discovering on IPS device, we see OIDs (in ECC Queue). This OID is blocked by ServiceNow as per their KB article (We need to prevent any SNMP OID Classifications being added with a Net-SNMP module OID starting 1.3.6.1.4.1.8072.3.2. to av...
Cleaning up Discovery errors in Dashboard
Hi, I have a million errors in discovery dashboard accumulated from past 2 years. Please suggest ideas on how to clean up the dashboard and how to categorize the errors easily and which errors can be ignored from the dashboard?
Resolved! Generate events from email inbound action
Hi I need to create a new event trigger to create SNOW ticket automatically from GCP Composer with abc@xyz.com
Resolved! Virtual Machines are not getting Discovered through Google Data center
Hi All,We are using Google Cloud Discovery in our environment and observed that Google Cloud Platform (GCP) - Virtual Server pattern is failing due to some Discovery Error. Vms are not getting updated/created for the past 3 months. When checked in th...
Resource Groups, VM's and resources are not getting in Cloud discovery
Hi team, Have a requirement to Integrate Azure Alert Services with CMDB . we followed few videos referred by community for integration and completed up to Schedule Discovery , while running schedules the list of Data Centers associated with Azure Acc...