Hi All,I ran quick discovery for a windows server and it took more than 8 hours to complete. From the ECC queue i could see that the Windows OS - Server pattern is running for 6 hours. I went through the pattern log and nothing seems to be abnormal. ...
Hello, Has anyone encountered a problem with Discovery scanning IP addresses that are not defined in a range set? We are currently experiencing a problem with Discovery scanning several NetApp servers at 11pm but these servers do not reside in the sp...
I'm attempting to run a powershell command to pull attributes. I created a extension to the Windows OS discovery pattern.But, I'm not getting any results. Does anyone have any clear examples of getting this to work (powershell scripts or commands)....
Hi Developers,I am facing an issue in integrating with a third-party application using OAuth 2.O and MID server. When I try to connect to the endpoint, it shows the error below. Please refer to the attached screenshot. However, if I try to connect wi...
This issue has been identified and documented in the ServiceNow Support knowledge base article KB0853599. For detailed information about the problem, please refer to this linkhttps://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0853...
In CMDB Dashboard , all score card aren't showing the data , its seems 100% but the metrics aren't evaluting
Hi, There is a scenario where different Incidents are getting created for Primary alert and associated Secondary alerts. Please suggest how to avoid creation of incidents for secondary alerts when an incident already exists for the primary alert. Ch...
Hi, I have a requirement that I need to get the holiday dates mentioned in the cmn_schedule table name Bank holiday in that list of holidays will be there, if any Security Incident is created with in that bank holiday time it should create a automat...
Hi All, We turned on Cloud discovery for Azure with the option on the schedule to discover the virtual machine, which created two scheduled for Service & IP based as expected. When discovery ran it discovered all cloud resources, but none of the virt...
I am doing some clean up, I need to close sc_tasks depending on some conditions with following script which is not updating the record. var task = new GlideRecord('sc_task');task.addEncodedQuery('addEncodedQueryhere');task.query();while (task.next(...
Hi ITOM specialists,I have a funny scenario, I have some ESX servers that are not being discovered, the timeline is as follow: -Until a few weeks ago, they were being discovered by the VMWare credentials that I setup, then suddenly , discovery couldn...
Hi All, I would like to know if there is a way to trigger event to Event Management when there is continuous CPU/Disk/Mem usage for 20mins. At the moment, Check definition contains Interval attribute(300secs) which runs-on every interval and validat...
I have configured Data source using SFTP file retrieval method.The file that will be kept in the path can be of any name which is not known before and there can be more than one file.What should be specified in the 'File Path' and 'Connection URL'?
Hello people, We are planning to setup auto discovery for the SD-WAN edge devices in ServiceNow. I could find no patterns/ classifiers for these devices in the system. I wanted to check with the forum on what is the best way to achieve this before go...
Anyone have experience using Discovery to bring in additional cloud details like transit gateway/vnet and TGW attachmetns/VNET peering data? In AWS for example I can see VPCs are recorded on the cmdb_ci_network table and contain the VPC ID. in AWS ...
