Integration between Solman and ServiceNow

Tania_Mitra
Tera Contributor

‎09-13-2023 03:50 AM

We have implemented the integration between Servicenow and Solman and it is working as expected. 

We have a requirement. In case if a French content is passed as worknotes in Servicenow, that should get translated to English, and the english translation should be updated in Solman. Is it possible to achieve, If yes how to achieve this?

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Saurabh Gupta
Kilo Patron
Kilo Patron

‎09-13-2023 06:24 AM

Hi,
You can use the translation APIs from service provider like Google, Azure etc.
 


Thanks and Regards,

Saurabh Gupta

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Rahul Priyadars
Giga Sage
Giga Sage

‎09-13-2023 09:46 PM

You can do the Transformation of text language before POSTING the Data. See if This Service Now KB helps you.

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0749896

 

https://bdtechtalks.com/2021/07/04/google-translate-api-beginners-guide/

 

Regards

RP

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