Intune Spoke connectivity issue. Error message: Invalid username or password/token or the token has

kmcgurk01
Tera Expert

HI, i am trying to connect intune with servicenow through its spoke using this doc https://docs.servicenow.com/bundle/utah-integrate-applications/page/administer/integrationhub-store-...

 

i have successfully got the oauth token in the oauth application in serivcenow.

 

When i test the connectivity via the spoke actions in flow desginer i get '{"Action Status":{"code":0,"message":"Success"}}' but below it it says 'Error Message: Invalid username or password/token or the token has expired.' i have checked the tokens expiry date in servicenow and it is not expired, i checked the secret expiry date and it is not expired. 

1 ACCEPTED SOLUTION

kmcgurk01
Tera Expert

The issue was that the administrators on Azure had not granted consent completely. when i would get the token a pop window would appear in where it would ask for justification, the azure admins didnt approve this. see link for details https://learn.microsoft.com/en-us/entra/id-governance/entitlement-management-request-approve

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kmcgurk01
Tera Expert

The issue was that the administrators on Azure had not granted consent completely. when i would get the token a pop window would appear in where it would ask for justification, the azure admins didnt approve this. see link for details https://learn.microsoft.com/en-us/entra/id-governance/entitlement-management-request-approve