IP Switch discovery - Active, couldn't classify

[Paul125]

Hello,

I am receiving 'Active, couldn't classify error and stopping at SNMP - Classify probe while running the discovery, this is only with fewer devices. All other devices discovery just works fine. I've consulted ENS to inquire about these devices, they said these devices are active on the network. I believe there is something going on with the OIDs. Can someone please look into my SNMP-Classify  XML input and let me know if I am getting OID back.

I tried  to compare the XML with the working one but there is some difference but couldn't find the exact OID since there are many ids that are confusing me.

[doug_schulze]

If thats the payload from the classify, yes you are not getting anything back in regards to the system oid, or much more than interfaces.  You might work with your network teams to identify why the device isnt answering the majority of the questions (OID) in the snmp classify probe.

[Paul125]

Thanks for the reply Doug.I am attaching an xml of SNMP - Classify that is currently working. Can you please give me some more insight into where to find the difference?

I've compared both files but don't see any difference except the above file having interfaces and both XMLs doesn't have term 'Object ID' but still below attached one works just fine. Could you please let me know where can I look for exact OID to find the differences? Thanks!

[doug_schulze]

Paul, can you email me @ doug.schulze@servicenow.com ?  Curious to see this on your instance.

[Paul125]

Doug, I just sent you an email. Thanks!