IRE and Web Service

[Gaetano De Mitr]

Hello everyone,

The IRE works Only with a set of data source? 

I'm using a Inbound Web Service to create or update CI into CMDB, and I set discovery_source field with "WS" value.

Do I use IRE API into scripted rest api?

Otherwise,

Do I implement all Logic to create or update CI on CMDB without using Identificativo Rule?

I guess that even the Reconciliation rule Will not work with the Web Service.

Right?

[Patrick DeCarl1]

SCCM OOTB does not use IRE to pass data to CMDB, it only use a small set to search for matching CI before it creates new. 

[Ashutosh Munot1]

i agree but SCCM is a good way to understand the identification engine.

Thanks
Ashutosh

[cloudyrobert]

Hey folks--do the new robust transformer/ETL offerings in Paris add anything to this conversation? I'm looking at cleaning up one of our CMDB integrations to use the IRE. The integration receives data from calls by an external system to an inbound REST service on the ServiceNow side. From what I've seen and read so far, it looks like the solution referenced by @Dave Hertel is still the best option?

[Ashutosh Munot1]

Hi,

I recently started ETL integration hub thing to integrate the CMDB. Is seems to be ok for now.

And i am getting this advantages for sure. So i would say ETL is good if you have integration hub

Thanks,
Ashutosh

[cloudyrobert]

But does this allow you to publish a consumable web service that an external system can utilize to push data to ServiceNow? Assume that I do not have the ability to query the third-party system from ServiceNow.