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IRE and Web Service

GaetanoD
ServiceNow Employee

Hello everyone,

The IRE works Only with a set of data source? 

I'm using a Inbound Web Service to create or update CI into CMDB, and I set discovery_source field with "WS" value.

Do I use IRE API into scripted rest api?

Otherwise,

Do I implement all Logic to create or update CI on CMDB without using Identificativo Rule?

I guess that even the Reconciliation rule Will not work with the Web Service.

Right?

26 REPLIES 26

Indeed. SG is on dependent on that.

 

Thakns,
Ashutosh

ashkom
Tera Contributor

Hi , were you able to fix this issue?I am having the same error with webservice CI imports.Please help if any leads on this.