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ā02-20-2023 12:04 AM
Hi,
Is it possible to get Windows Edition Version via Discovery or SCCM integration? By Version m referring to what's showing in below image for Version field. We do have discovery running plus Service Graph connector is also in place... Currently i dont see anything like below, but visible as 10.0.19044 etc..
any inputs would be of great help!
PS: The requirement here is to have a ticket generated when any system is not on the required version.
Solved! Go to Solution.

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ā02-20-2023 01:41 AM
Is it possible to get Windows Edition Version via Discovery--> If Its Not Coming the Way you are looking for then
Pattern can be extended to fetch OS info with version.
But i see OOTB it brings very close to what u are looking fr.
Regards
RP
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ā02-21-2023 02:53 AM
@pratik0306 21H2 is a codename not the version. ServiceNow doesnt capture Codename rather it captures Build number of particular version
Ex .1) Windows 10 (codenamed "21H2"), computer class will have build number 10.0.19044 as a OS Version
2) Windows 10 (codenamed "Redstone 3"), computer class will have build number 10.0.16299 as a OS Version
3) Windows 10 (codenamed "19H1"), computer class will have build number 10.0.18362 as a OS Version

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ā02-20-2023 01:41 AM
Is it possible to get Windows Edition Version via Discovery--> If Its Not Coming the Way you are looking for then
Pattern can be extended to fetch OS info with version.
But i see OOTB it brings very close to what u are looking fr.
Regards
RP
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ā02-20-2023 05:51 AM
Thanks Rahul,
But i was referring to 20H1 and related type version which is visible on the laptops..

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ā02-20-2023 08:19 PM
Oh k ..So you use case is around desktops and Laptops. You can check this Pattern- Windows OS - Desktops
If its not there you can extend the Pattern and add it.
or Same is coming from SCCM then you can use data precedence rule for these attributes with higher precedence for SCCM Source.
Regards
RP
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ā02-20-2023 09:23 PM
from SCCM its not coming and even from discovery OOB it wont come.. only option would be to customize...