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Is it possible to see Events from Dynatrace in ServiceNow ?

emildutsov
Tera Contributor

3 weeks ago

Hi All,

Does anyone knows if ServiceNow can display Events from Dynatrace ?

I guess there are 2 options:

Forward all events from Dynatrace to ServiceNow ( not a great idea)

Federate(ZeraTouch) events - ServiceNow just displays events from Dynatrace instead of storing them. The events can be related to a specific Incident, CI or Service/App

Cheers!
Emil

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Abbas_5
Tera Sage
Tera Sage

3 weeks ago

Hello @emildutsov,

Please refer to the links below:
https://www.youtube.com/watch?v=mulXNW3lkQA
https://www.servicenow.com/docs/bundle/xanadu-servicenow-platform/page/product/configuration-managem...

 

If it is helpful, please hit the thumbs-up button and accept this solution as the correct answer. By referring to it in the future, it will be helpful to others.

 

Thanks & Regards,

Abbas Shaik

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