Is there a way to require ServiceNow discovery to use NTLMv2?

Steve6
Tera Expert

Hello!

Is there a way to require ServiceNow Discovery to use NTLMv2?  The service account is using NTLM v1 authentication. Could this be changed to Kerberos/NTLv2?

Steve.

1 ACCEPTED SOLUTION

Maik Skoddow
Tera Patron
Tera Patron

Hi

please check whether the following support article answers your question: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0753041

Kind regards
Maik

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3 REPLIES 3

Maik Skoddow
Tera Patron
Tera Patron

Hi

please check whether the following support article answers your question: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0753041

Kind regards
Maik

VivekSattanatha
Mega Sage
Mega Sage

Hi Steve,

 

There is no proper way to do the Kerberos, last time when we asked Servicenow they said it's not possible. There is an idea already on the portal maybe you can also vote so that they can give priority to this item

 

https://community.servicenow.com/community?id=view_idea&sysparm_idea_id=549c87cbdbc5cd94679499ead3961949&sysparm_idea_table=x_snc_com_ideation_idea&sysparm_module_id=enhancement_requests

 

Regards,

Vivek

BQECZE
Tera Contributor

The winrm workaround that is offered is a bit difficult to manage as it adds in some overhead with regard to whitelisting. However, in the meantime is NTLM v2 supported?